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Compare China Highlights with our Chinese and International Competitors

China Highlights vs. Other Competitors

Are you confused about choosing a travel agency for your China trip? You might compare reviews for several travel agencies on price, service and credit rating. Here we make it easy for you to find out the differences between China Highlights and our Chinese and international competitors but don’t just take our word for it ask the questions for yourself?

ParameterChina HighlighlightsChinese CompetitorsInternational Competitors
Last minute changesYes, definitely and usually at no chargeYes, but read the fine print for additional feesNo, fixed itinerary
Flexibility during the tripYou can change the tour guide, van, transportation, hotel, scenic spots before/during the trip.Maybe, but read the fine print for additional feesFixed
Cancellation PolicyDeposit will be refunded if we are informed at least 14 days before the departure date.Substantial cancelation fees if canceled after confirmation.Substantial cancelation fees if canceled after confirmation.
Hidden ChargesAbsolutely not - All charges includedCredit card processing fees are usually not included in quotation. You must check all detailsNothing published
Money back Service GuaranteeCheck our service guarantee. If our guides vary from our instructions regarding tipping or shopping we will refund the land service cost (excluding hotels, air & train fares, attraction entrance fees and meal costs) for that city immediately.No service guarantee publishedNo service guarantee published
RestaurantsCarefully chosen local restaurantsMany use tourist restaurants connected to factories and shopsUsually a tourist restaurant or hotel
Shopping PolicyAbsolutely no forced shopping trips or tourist traps and shopping area can be removed before start the tour.Unknown - no stated policy but usually daily shopping is a prerequisite.Daily factory stops on the tour
24 hrs a day serviceWe will always be available for you within 24 hrs a day.Depends on the operatorOffices located outside China
Experience and ownership and strengthOnline for 11 years and backed by a full service national travel agency in business since 1959. China Highlights has a staff of over 70 professionals providing a full range of tour products to 35 cities and tour destinations in China.Ownership and experience vary depending on the operator. Make enquires well.International tour companies using Chinese agents.
Tour guide's employment conditionsWe pay our guides and drivers a fair salary and performance bonusesNo, usually they depend on tips and commissionsNo, mostly they depend on tips and commissions

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