Where to complain?
Message started by
jenny123
Hello all, I am planning a trip to China in October. I will spend about 12 days there. Because i have no idea about the law and regulation or China government, I want to know what to be care in China? Where should I complain when i meet some unnecessary unfair treatment? Thanks !
Hello Jenny, there are many ways to complain the unfair treatment you met during your trip in China. First, you can complain to the local government. Many cities in China have a department to deal with the unfair treatment your met. The second way is to complain it to the China's consumer's union by telephone 12315. The third way may be to complain to the travel agency you book, they will help you a lot when they know your problems. It is needed to keep your proof and the records of your unfair treatment.
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