Q & A: Flight Tickets
Read Frequently asked questions about air travel and tickets booking in China. You can follow the categories below or search an answer using the search box at the left bottom of this page. If you unable to have your questions answered, please 
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- E-tickets in China
- What is the baggage regulations when flying inside China?
- Can you tell me what airline if flown in China?
- What is the airport tax in China?
- FEAR OF FLYING? How to avoid a mid-air anxiety attack?
- Is it possible to send us the domestic plane tickets to our home in the US? We need to have them as soon as we have made our payment?
- I am transferring to another flight when I arrive in China what happens to my baggage?
- Why I can't receive my flight tickets all at once at the time when I enter China?
- I have been informed that china has begun to add a jet fuel tax to the cost of their airline tickets, If so, how will this effect my airline ticket price?
- My flight tickets have more than one flights on it. Is this correct?
- I am visiting China and I have heard that China Eastern Airlines has new security restrictions because of the Olympics, is this correct?
1.E-tickets in China - Top
1.Most major airlines in China are now able to issue E-tickets but not all of them.
2.E-tickets are more common to flights between larger cities than those on lesser routes.
3. Foreign traveler holding electronic ticket need only show their passports to board the plane but need to ensure that the name on the e-ticket is exactly the same as the name on the passport.
4.A confirmation code will be issued for each e-ticket.
2.What is the baggage regulations when flying inside China? - Top
Baggage/Luggage
Carry-on baggage: The maximum Carry-on baggage allowance for each economy class passenger is only one piece of 5kg and the piece should be within 20x40x
Check-in Baggage: Adult and children are entitled to a free checked baggage allowance of 20kg regardless of the pieces. Each piece should be within 40x60x
Groups traveling together are able to combine their baggage allowance if they check in together
Prohibited Items: The following items are prohibited and cannot be carried in checked or carry on luggage:- Flammable, explosive, corrosive, poisonous, radioactive, polymerizable and magnetized materials. Passengers are forbidden to carry arms, sharp or lethal weapons during flight.
3.Can you tell me what airline if flown in China? - Top
There are many air companies in China. The following are the airlines that we often use:
Air China (CA), China Eastern Airlines (MU), China Southern (CZ), Dragon air (KA) , and Hainan airlines (HU).
All of them provide good service, and we choose the one that is most suitable for your tour.
4.What is the airport tax in China? - Top
Airport tax (which is called airport construction fee in China) is of 50 yuan (about US$6) per airport for flying within China, 90 yuan (about US$11) for international departure, (including flying to Hong Kong or Macau from mainland China). It is HK$50 (around US$6.5) if you depart from Hong Kong airport. This fee will be charged at the time when purchasing the flight tickets.
5.FEAR OF FLYING? How to avoid a mid-air anxiety attack? - Top
In most cases, fear of flying isn't innate, it's learned. There is a practical, physical approach to preventing the symptoms of panic, which include jumpiness, sweating, and difficulty breathing.
Don't Panic:
1.Avoid sugar and caffeine-soda, junk food, coffee-for five days before the flight.
2.Arrive at the airport early to avoid rushing, which can make your body produce extra adrenaline.
3.Don't have any alcohol before or during the flight.
You Panicked!
1.Drink orange juice to replace complex blood sugars that are burned off by stress.
2.Prop up the small of your back with a pillow, spread your legs to relax your abdomen, and breathe from your diaphragm. Don't inhale too deeply, or you'll speed up your heart rate.
3.If you start hyperventilating, either breathe into a paper bag or inhale the bubbles coming off a can of warm soda. The carbon dioxide will calm you.
4.Think of a calming scene, such as a beach or forest.
5.Try progressive relaxation, tightening and relaxing first your feet, then your calves, thighs, buttocks, abdomen, on up to your scalp.
Relaxation Exercises
Exercise: 1. Slow rhythmic breathing for relaxation
1.Breath in slowly and deeply.
2.As you breathe out slowly, feel yourself beginning to relax; feel the tension leaving your body.
3.Now breathe in and out slowly and regularly, at whatever rate is comfortable for you. You may wish to try abdominal breathing.
4.To help you focus on your breathing technique:
a.breathe in as you say silently to yourself,
b.breathe out as you say silently to yourself, 'out, two, three.
or Each time you breathe out, say silently to yourself a word such as 'peace' or 'relax.'
5.Do steps 1 through 4 only once or repeat steps 3 and 4 for up to 20 minutes.
6.End with a slow deep breath. As you breathe out say to yourself, 'I feel alert and relaxed.'
Exercise 2. Simple touch, massage, or warmth for relaxation
Touch and massage are age-old methods of helping others relax. Some examples are
1.Brief touch or massage, e.g., handholding or briefly touching or rubbing a person's shoulder.
2.Warm foot soak in a basin of warm water, or wrap the feet in a warm, wet towel.
3 .Massage (3 to 10 minutes) may consist of whole body or be restricted to back, feet, or hands. If the patient is modest or cannot move or turn easily in bed, consider massage of the hands or feet. Use a warm lubricant, e.g., a small bowl of hand lotion may be warmed in the microwave oven, or a bottle of lotion may be warmed by placing it in a sink of hot water for about 10 minutes.
Massage for relaxation is usually done with smooth, long, slow strokes. (Rapid strokes, circular movements, and squeezing of tissues tend to stimulate circulation) However, try several degrees of pressure along with different types of massage, e.g., kneading, stroking, and circling. Determine which is preferred.
A back rub that effectively produces relaxation may consist of no more than 3 minutes of slow, rhythmic stroking (about 60 strokes per minute) from the crown of the head to the lower back. Continuous hand contact is maintained by starting one hand down the back as the other hand stops at the lower back and is raised. Set aside a regular time for the massage. This gives the patient something to look forward to and depend on.
Exercise 3. Peaceful past experiences
Something may have happened to you a while ago that brought you peace and comfort. You may be able to draw on that past experience to bring you peace or comfort now. Think about these questions:
1.Can you remember any situation, even when you were a child, when you felt calm, peaceful, secure, hopeful, or comfortable?
2.Have you ever day dreamed about something peaceful? What were you thinking of?
3.Do you get a dreamy feeling when you listen to music? Do you have any favorite music?
4.Do you have any favorite poetry that you find uplifting or reassuring?
5.Have you ever been religiously active? Do you have favorite readings, hymns, or prayers? Even if you haven't heard or thought of them for many years, childhood religious experiences may still be very soothing.
Additional Points:
Very likely some of the things you think of in answer to these questions can be recorded for you, such as your favorite music or a prayer. Then, you can listen to the tape whenever you wish, or, if your memory is strong, you may simply close your eyes and recall the events or words.
b.breathe out as you say silently to yourself, 'out, two, three or each time you breathe out, say silently to yourself a word such as 'peace' or 'relax.'
5.Do steps 1 through 4 only once or repeat steps 3 and 4 for up to 20 minutes.
6.End with a slow deep breath. As you breathe out say to yourself, 'I feel alert and relaxed.'
6.Is it possible to send us the domestic plane tickets to our home in the US? We need to have them as soon as we have made our payment? - Top
Yes, it is possible as long as you will not go to Tibet and Yunan! But, we do not recommend you to do so.
We recommend you picking up the tickets once you are here in China due to the following reasons:
1. It would take at least 2 weeks or even longer for us to mail them to you even by using the fast cross county EMS service. It will be a pity if you failed to receive them before leaving for China.
2. Change of your flight or and even cancellation of flights happens quite often before flying date, airline company may put all clients into one flight if there will be not enough passengers for different flights. Airline Company will only inform us only but not clients. If this happens, we have to re-issue or take the ticket back to receive a stamp confirmation. As a matter of fact, we usually wait until the last day according to airlines company regulations before issuing the tickets in order to avoid work in vain.
3. It may not always be possible to issue airline tickets for you whole tour before the commencement of your tour. This situation is caused by the need to purchase tickets in a particular city to obtain the best possible airfare. Your guide will ensure that your tickets are available for each leg of your journey. If you are unescorted for all or part of your tour we will ensure that your air tickets are available from your hotel in good time for your departure. We will attempt to have the tickets available when you check into your hotel on your arrival in the city.
4. Travelers to Tibet and Yannan will always have to collect tickets when they arrive as laws prevent us from purchasing tickets outside those regions.
7.I am transferring to another flight when I arrive in China what happens to my baggage? - Top
On arrival in China you will need to clear Immigration, claim your baggage and go through Customs. You will then need to check-in again for your new flight.
Some airlines have transfer desks at certain airports and they will give you instructions when you check-in in your home country.
8.Why I can't receive my flight tickets all at once at the time when I enter China? - Top
I am writing to explain the situation regarding the issuing of tickets for tour groups in China as this is sometimes a concern for our customers who think the system is unusual. There are differences in the way the systems operates in China to other countries and the team China Highlights Travel wants to ensure you that we will always protect you and your interests. We are working to ensure you get the best deals and service.
It may not always be possible to issue airline tickets for you whole tour before the commencement of your tour. This situation is caused by the need to purchase tickets in a particular city to obtain the best possible airfare. Your guide will ensure that your tickets are available for each leg of your journey. If you are unescorted for all or part of your tour we will ensure that your air tickets are available form your hotel in good time for your departure. We will attempt to have the tickets available when you check into your hotel on your arrival in the city.
Travelers to Tibet and Yannan will always have to collect tickets when they arrive as laws prevent us from purchasing tickets outside those regions.
9.I have been informed that china has begun to add a jet fuel tax to the cost of their airline tickets, If so, how will this effect my airline ticket price? - Top
China National Development and Reform Commission and the General Administration of Civil Aviation of China (CAAC) have jointly decided on Tuesday July 26 that all passengers who take domestic flights within China will be required to pay from US $6.4 to $10.3 per ticket which varies according to the international fuel price when buying domestic tickets after August 1, 2005.
The jet fuel surcharge is $ 6.4 per ticket for a distance less than 800 km and US$10.3 for a distance of more than 800 km.
This policy is not applicable for flights to Hong Kong and Macao, as the airlines were authorized to levy additional fees in June, 2005 for those flights.
We will add this fee to our tour quotations so that our customers will not have to worry about this charge. Customers who have confirmed their bookings with us are still required to pay the additional fees besides the confirmed tour price. Your travel advisor will contact you for the details. Your understanding and cooperation on this matter will be highly appreciated.
Please check out the latest flight information and book fights by visiting our flight booking page: http://www.chinahighlights.com/china-airline/index.htm
10.My flight tickets have more than one flights on it. Is this correct? - Top
Each flight sector with a different flight number has a separate coupon. Please do not dispose of your ticket until all coupons have been pulled at check-in.
11.I am visiting China and I have heard that China Eastern Airlines has new security restrictions because of the Olympics, is this correct? - Top
Yes, the security procedures have been increased in the lead up to the Olympics.
1. Be sure that the details on your booking are correct and remember to take all travel document with you as you will need to present these at check-in.
2. If you are visiting Tibet please ensure that you have a valid Tibet Travel Permit when you check-in.
3. It is prohibited to take any liquid on board the flight. Liquid medicine will be checked by security people and help by a security guard on the flight to be collected at the destination. A Medical Certificate issued by a doctor will be required to show that the medicine is required. Infant milk is also prohibited; China Eastern Airlines will supply free milk for your child. Please inform us if you require milk for your child and we will inform China Eastern Airlines
Custom Tailoring: Design your own tour with our help to meet your unique interests, You don't have to compromise, do exactly what you want to do! Let us assist you to tailor-make your own China Experience. Tell us what you need now!
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