On your web site, there are different kind of hotels, deluxe, comfortable and budget, what are the differences?
In most circumstances, China Highlights uses 5 star hotels for Superior Class, 4 star hotels for Deluxe Class, 3 star hotels for Tourist Class.
In some remote areas or small towns it is impossible to provide the standards of the larger cities. China Highlights will provide the best accommodation available and your travel advisor will explain the situation in detail. The cost of the hotel will be reflected in the price.
To get a quick idea of the hotel standard, please read on.
Tourist Class, 3 Star Hotel
A 3 star hotel will provide AC room, 24 hours hot water shower, clean bed, desk, drawers and closet, carpet or wood floor, telephones in every room with international direct dial(IDD), mini-bar and refrigerator, color television sets, in-house movies, music, writing materials, western and Chinese dinning rooms with English-speaking attendants, coffee shop, banquet hall or function room, buffet breakfast and bar service foreign exchange, safe deposit boxes, store, camera film developing, fax and telex service, luggage storage, 24-hour laundry and dry-cleaning, wake-up calls, shoe polishing, and taxis, accept major credit cards and medical services
In remote areas or small villages which have no star hotels, the guests house or family Inn will always be equipped with clean bed, AC room, private bathroom with hot water shower. Limited English may be available at the reception desk but it is unlikely that any other employees will speak any English.
Deluxe Class, 4 star hotel
Based on the equipments of 3 star hotels, 4 star hotels should have luxurious and spacious sound-proof rooms, low-noise toilets, and hair dryers. They should have guests and service elevators, background music, health club, swimming pool, sauna, business center, greenhouse, 24-hour doorman, babysitting services, 24-hour room service available. A guest reception and assistant manager should be available in the lobby 24 hours a day. Laundry should be returned by next day. The restaurants in four-star hotels should provide two kinds of Chinese food. Bar service should be available to one am. There should be a 24-hur coffee shop and a breakfast and dinner buffet. A clinic should be on-site. A business center with photocopying, typing and translation services should be available. (However there are some exceptions in Shanghai and Hong Kong since they have limited space they can not provide swimming pools). English should be available at the reception desk and other employees may speak limited English.
Superior Class, 5 star hotel
Five-Star hotels are usually palatial with huge lobbies, their standards not quite matching the best of Paris or New Year, but very close. Service should be better than the four-star hotels described above. There are many hotels of five-star international standard, just as good as hotels in Washington or Ottawa except for the standard of English. Some hotels have their own fleets of Mercedes limousines of Toyota vans that make regular runs to the airport or city center. At least two hotels have Rolls Royce. Many have executive floors with concierges, free continental breakfasts, and fast check-in. Many have magnificent ball rooms and lobbies and cater to foreign business people on expense accounts. They have the best western food and probably the best Chinese food in town, and the most luxurious breakfast buffets. Some leave chocolates on your pillow, or a rubber ducky on your bathtub, nice litter touches that bring a smile.
The Chinese hotel star are determined by China National Tourism Bureau with a very strict standard, to know more differences of 5, 4, or 3 star hotels, please click here. However, please keep in mind that, China Highlights Travel do not choose hotels for our clients only based on hotel stars which was given by China National Tourism Bureau, we choose hotels for our clients based on many other factors as well, for example, feed back from our clients, location of the hotels, management of the hotels, market preference of the hotels (for example, some hotels are very experienced in serving Chinese clients but not Western Guests) and so on. English will be available at the reception desk and other employees should be able to speak English.
- Updated: 2007-9-16 20:40:00
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