FAQ on Paypal

Contact page https://www.paypal.com/us/cgi-bin/helpscr?cmd=_help&t=escalateTab.

PayPal provide several methods of contact including online chat.

PayPal Customer Service to resolve the payment problem:

(65)-6510-4650, (a Singapore telephone number), 9:00 SGT to 18:00 SGT from Monday to Friday

Paypal office in Shanghai China:

86 21 28913888, 8:00 to 22:00, Beijing Time

You may need to create a PayPal account and verify your credit card using a simple method, under the following circumstances:

1. Some credit cards can not be accepted until card holder sign up a Paypal account and verified the credit card.

2. A PayPal account and verified credit card may be required if the amount is over the allowable limit. E.g. USD500.

3. A PayPal account and verified credit card will be required if the amount of the transaction is greater than USD4,000.00 or the equivalent thereof.

The maximum dollar amount for a single transaction is $10,000 for a PayPal member. To make a payment more than $10,000, multiple transactions can be sent to add up to the total amount. The maximum charge limit is dependent on the availability on the credit card after the account is verified.

Buyers who do not have a PayPal account may send a maximum of $4,000.00 USD or the equivalent thereof, for a one-time single transaction.

Step 1: Click the PayPal button on the page after you have successfully submitted your flight booking, or click the Paypal links in the confirmation email . You will be taken to secure PayPal website.

Step 2: Sign in to the secure PayPal website to complete the payment with your PayPal balance or your credit card. If you have not PayPal account, you can complete the payment with your credit card. Restrictions make apply depending on the amount of the payment.

Step 3: After completing the payment, PayPal will send the receipt to you and inform us by email of the payment.

Step 4: After notification from PayPal that payment is completed, we will confirm your flight booking within 12 hours.

PayPal is designed from the ground up to be a safer way to send money online. PayPal doesn’t expose or sell your financial information to merchants.

1. Your sensitive financial information is securely stored on their servers.

2. When you use PayPal to pay online, you provide only your PayPal email address.

3. The merchants/retailers receive payment from PayPal without ever seeing your financial information.

Feel secure with powerful encryption.

Information is automatically sent with a high level of data encryption.

Stay vigilant with automatic email confirmation.

To help safeguard you against identity theft, every PayPal payment is followed by an email confirming your transaction.

Refund is very fastly and safely.

If a refund is applicable PayPal will make the refund within 1 business day of the merchant making the refund to PayPal.

PayPal is the safer, easier way to pay and get paid online. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information.PayPal is an e-commerce business allowing payments and money transfers to be made through the Internet. PayPal serves as an electronic alternative to traditional paper methods such as checks and money orders.

PayPal has quickly become a global leader in online payment solutions with more than 164 million accounts worldwide. Available in 190 markets and 17 currencies around the world, PayPal operates locally in 13 countries. PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the internet industry and the business community -most recently the 2006 Webby Award for Best Financial Services Site and the 2006 Webby People's Voice Award for Best Financial Services Site.

Located in San Jose, California, PayPal was founded in 1998 and was acquired by eBay in 2002.

Please click here to check if your country is in the Paypal service list.

A. Create a Paypal Account

Step 1: Visit www.paypal.com and click the sign up on the homepage

Step 2. Choose your country, language, account type, please choose Personal Account

Step 3 .Enter your information, including registered email address and password

Step 4. When the signup page is completed, you will be asked to add your credit card information to the account, but you can ignore it and click go to my account

Step 5. In your account on Paypal, please click the Confirm email address, Paypal will send a confirmation email to your registered email immediately

Step 6, Please go to your email website and open the email Activate Your PayPal Account!‏ Please click the link - Click here to activate your account to confirm your email address

Step 7 .You will be taken to PayPal website, please enter your password and choose and answer 2 security questions. Your email address will be confirmed.

B. Verifiey your credit card in your Paypal account

Step 1 .In your Paypal account ,please click Link and confirm my credit card, and enter your credit card information.

Step 2 . Paypal will make a small charge to your credit card. After two to four days, you should be able to see the PayPal charge on your online card statement. Alternatively you can wait for your next paper statement. You will find the four-digit PayPal code, next to or near the charge on your statement. The four-digit PayPal code appears next to the word 'PAYPAL'

Step 3. Please Log in to your PayPal account at www.paypal.com, Click 'Confirm my debit or credit card' in the ‘To Do List’ box, Enter your PayPal code, Click 'Submit'. Your credit card will now be verified. PayPal will credit the small charge to your PayPal account within 3 days.

Step by step to creat a Paypal acount and verify Credit card

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