FAQ on Preparing For Your Cruise

No special formal dress is required on the ship. Be sure to take clothes that are suitable for the shore excursions or to enjoy scenery from the ship deck. Clothes to protect you from the hot sun in summer and strong wind in winter are essential.

Usually most ships will have two formal nights, the Captain's Welcome Cocktail Party and Dinner and the Captain's Farewell Dinner. The ship suggest that appropriate dress is:men coat and tie, and ladies a dress or pantsuit, but the decision is yours to make based on your baggage restrictions.

You do not need any tickets or vouchers. Our guide will escort you to board and the check in procedure is as the same as that in a hotel. You just need to tell your name and show your passport.

All Tour packages arranged by China Highlights include pier transportation. We will meet you at your hotel, airport or train station and then transport to your ship. If you book a cruise which is not part of a package, we suggest that you also book a transfer service from your hotel or airport. The ship's pier is not widely published and changes frequently. The ship may be difficult to locate. Use of our transfer service will ensure that any problems are avoided.

China Highlights provides a no profit transfer service for the convenience of customers. Our transfer service will ensure that you get to the correct pier but also have the following advantage:

1. If your arrival flight to Chongqing or Yichang has been delayed, our guide will try to negotiate with the cruise ship company to wait for you to arrive.
2. Our transfer service includes a porter's service from the vehicle to the cruise and vice versa. The distance from the set down to the ship can be 200-300 meters.
3. Our tour guide will help you to check in at the cruise ship.
4. Most cruise ships do not include the dinner on the first night. Our guide could help you find a good local restaurant for dinner. The guide will also take you to a supermarket to buy snacks and water before boarding as these are very expensive on the ship.

If you wish to find the ship by yourself we provide the ships contact information in our confirmation letter. You need to confirm the ships' pier at least half day ahead of schedule. Please contact us if you need any help. (Phone number is listed on your confirmation letter.)

The final decision rests with you regarding the transfer service and in an emergency we will always do our best to help you. We will not however, refund any monies lost as a result of a problem in finding the prier if no transfer service has been requested.

Yangtze River Cruise operators reserve the right to cancel a scheduled sailing if they do not receive enough bookings for the sailing. This situation is more likely to occur during July and August but can also occur in September and October. The cancellations can occur even though they have previously confirmed the reservation made by China Highlights for our customers. Cancellation of a sailing usually occurs 15-30 days before the scheduled date but can be as little as 7 days before the sailing.

In the event that a cruise is cancelled we will do everything possible to rebook immediately on another ship, so that inconvenience is minimized. It is possible that an additional expense may be applicable if the available ship is more expensive than that of the original booking.

Please be assured that these events are beyond our control but we are here to serve you and will do all in our power to make your trip as smooth as possible.