Testimonials October 2000

Dear Sir/Madam,

My husband and I participated in a China tour organized by the Gate 1 Travel Agency in September-October 2000. While in Guilin, our tour guide was Miss Bingli Jiang(Jelly).

It is our pleasure today to drop a few lines to you in commendation of Miss(Jelly) Bingli Jiang. Despite her young age, not only did she prove herself to be a knowledgeable guide who answered our questions and curiosity about Guilin in particular and life in China in general in impeccable English, she also was a courteous, friendly and pleasant guide to be with. In our thinking, she is and will be an asset, a jewel(not a "jelly"!)to your organization.

We had to write because no physical survey was handed out to us to fill and rate the services rendered during our stay at Guilin as was the practice. Our visit at Guilin was short but very enjoyable.

We extend our thanks to you and your organization.

Truly yours,

Mrs.Kim-Oanh Nguyen

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• Client's information: Mrs.Kim-Oanh Nguyen, United States

Dear Victor,

Once again just to say a very big thank you for showing us Guilin and being so informative, friendly, patient and knowledgeable.

The group thoroughly enjoyed the tour and I must say guilin is a very beautiful place and I know that the group will be able to sell it very easily and I hope that you will receive increased business from south Africa.

Please let us know if you are visiting South Africa and we can show you around our Country.

Best regards.

Cathay Pacific - Liz Lollos

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• Client's information: Cathay Pacific - Liz Lollos, Zaire

Mr. JIng:

This is just a short note to let you know how satisfied I was with your company during my recent visit to Guilin.

I was especially impressed with the tour services provided by the guide you assigned to me, Ms. Huang Boling (Pauline). Her command of the English language was better than any one else I worked with in all other cities I visited. In addition, she demonstrated flexibility, great knowledge of the subjects we visited, concern for my satisfacion with your company, and a high degree of excellent tour guide services. She appears to me to be a very intelligent, highly motivated individual, who has the best interests of both her company and her clients as a top priority.

In my humble opinion you made an excellent choice in hiring her. Surely, if you have additional employees of her caliber, and continue to completely fulfilled.

My thanks and I wish you well.

Respectfullly,

HENRY J. WARREN

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• Client's information: HENRY J. WARREN, United States

Dear Ms. Qin:

Back home from our trip to China, I feel that you should be one of the first persons with whom I should share our impressions about it. We know that we can add little to the many who praised the beautiful landscapes of China, its exciting historical landmarks, and the friendliness of the people. We wish to focus on our very individual experience. We confess, apologetically by now, that we were intimidated about making travel arrangements by Internet for our complex itinerary, at a very short notice, and we were anxious to see if your advice fitted our expectations. Now I can conclude wholehearted that everything turned out very well. Your assistance was most professional and the arrangements (timetable, flight arrangements, tours, and hotels) were most reliable; if anything, occasionally, they were even above our expectations.

Please also accept our personal thanks to all the people from CITS, car drivers and tour guides, who assisted us during our trip. We plan to be back in ...more

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• Client's information: Haya and Ionel Rosenthal, Israel