Susan Li was guide to a party from England from 19th to 21st May. I wish to send you my comments on her performance. Throughout she was concerned for our welfare and did everything within her power and ability to make out visit memorable. She always arrived at our Hotel well in advance of the time for an outing and before leaving she checked the times of out next activity. Whilst in the coach, she kept us informed of the places we passed and also the activities of the local inhabitants, particularly the growing of rice crops. Also she informed us accurately of the recent social and political developments in China, especially the education of children and young persons. The boat guide gave the commentary on the Li River cruise but Susan Li's commentary through the Reed Flute Caves was wonderful. Her descriptions were clear, informative and sometimes humorous. Susan Li's English was excellent and she taught us a few phrases in Chinese. She was undoubtedly the best guide we had throughout the tour. She is an asset to the CITS and to China. I hope many more parties will have the benefit of her knowledge, charm and humour. Thank you for providing such an enthusiastic guide for our visit to Guilin.

Yours truly

Eric Heaf

• Client's Information: Eric Heaf

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