Dear Angela,

I had a wonderful time in China and would like to thank China Highlights Travel and especially you for providing such an excellent service. I managed to indeed see the highlights in the four days I had available, and would love to return at some stage in the not-too-distant future when I am not so pressed for time. The itinerary you arranged was exactly what I wanted and everything went like clockwork. There were no problems at all. I realise now how wise it was to have you arrange everything before I arrived, as the language barrier is a huge problem. Before I discovered your web site, I was hoping to arrange all tours once I arrived in Beijing, but realise now that to do so would have been quite difficult with the limited amount of free time I had available in the four days of my business trip as well as the difficulties posed by my not speaking Chinese.

I must compliment you on your tour guides, especially Aaron in Xian and Leo in Beijing, who were both so knowledgeable and answered all questions with the utmost patience. They were very funny as well and really made everyone on the bus feel part of a group and helped us get to know each other. One thing I was curious about was why they did not eat lunch with us, as we would have enjoyed their company over a meal.

The hotels you booked for me were very good as well, especially the Peixin Hotel, which had everything one needed, and the staff were very polite and friendly, even though we had a bit of difficulty in understanding each other at times due to the language barrier. I have kept their card and would definitely stay there again. Their restaurant in particular was very good.

I will always recommend China Highlights Travel to any of my friends and family who are thinking of travelling to China and will contact you again when I am planning my next trip. Your service was exemplary and prompt and you certainly made planning and paying for my trip a very easy thing to do.

Regards and thanks

Vicki

• Client's Information: Vicki

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