Good Morning Victor:

I have been intending to write you a thank you note for all your help on the Miller/Neahring trip to China last month. You were absolutely incredible with your help in reservations as well as your flexibility and ability to change reservations at a moment's notice when John became ill. Susan and John have spoken of you frequently upon their return and always are very complimentary of your customer service skills and attitude. This trip would have been much more difficult if it had not been for your help. I cannot thank you enough.

I hope all is going well with you. John is seeing medical specialists here in the states to determine the cause of his extreme pain. He had a number of tests today and hopes to see his specialists later this week.

We will most certainly be in touch with you again as we make arrangements for future trips to China. John was in China partially for pleasure and partially for business -- we are in the process of developing a joint venture in the Yichang area. We will be sending staff to China in the future and will look to you for your help with travel arrangements. Thanks again.

Donna Burgess

Assistant to the Miller Family

• Client's Information: Donna Burgess

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