Testimonials April 2003

Hello Clare,
We are sorry it has taken so long to send the evaluation letter back to you after our trip. Let us say that we had a fantastic trip. It was even better than we had hoped for.

We want to thank you for all of your help planning the trip and making sure that all the details were taken care of for us.

The professionalism of CITS, yourself, and our two guides, Ken: in Xi?n and Jasmine: in Dunhuang, could not be better. When we return to China, CITS on-line will be our first stop. And we will recommend CITS and yourself; to everyone we come in contact with who is planning a trip to China.

You are the Best!

With my highest regards,

Mark Ketter & Jim Simmons from Seattle,Washington USA
Travel Xian, Dunhuang

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• Client's information: Mark Ketter & Jim Simmons, United States

Dear Jing Ji-Ping,

It is with the greatest pleasure that I write to you about Clare Mo, a Sales and Marketing specialist in the Guilin office of CITS. In February, 2002, when my sister and I began planning our trip to China, we found your website on the internet.It was very interesting and offered some unusual and interesting options that we found attractive.When I sent an email to your travel service with my enquiries about these trips, I was fortunate indeed to make contact with Clare Mo.She answered my questions quickly and efficiently, as she did the many emails that I subsequently sent to her.In these emails she was personable and extremely helpful in every way. In short, the excellent quality of her work with my sister and me convinced us that we should definitely let her arrange our entire trip to China. And what a wonderful trip it was! Clare arranged every aspect of this holiday and it went perfectly, with every detail in place. In fact and with only three days notice, she arranged ...more

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• Client's information: Rosemary Platt, United States

Hi Angela,

We had a wonderful trip to China--everything worked like clock work. It was a pleasure doing business with your agency. All arrangements were executed flawlessly. We were very satisfied with the flights, hotels, tour guides and the drivers. We were able to visit the monuments and liked the factory visits--it was extremely reassuring to know that all products we purchased at the factories were guaranteed and authentic. Your tour guides and drivers were extremely courteous, professional and accommodating ensuring we had the best trip possible.We felt at home although we were in a country where we did not speak the language.

We highly recommend your agency and the tours to anyone visiting China.The Tang Dynasty show was extremely colorful and entertaining. We felt we got the most out of our trip due to your recommendations for the short time we spent in each city.

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• Client's information: Judy Oliver

Ms. Angela Gong, Thank you for the Merry Christmas wish.I did not fill out the evaluation form from the trip but I wanted to make a few comments about your service.

First of all, your service was excellent. I have recommended you to anyone who is thinking of coming to China. My guide in Wuhan, Mike, and his driver were very nice to me. I felt very safe with them. The Holiday Inn in Wuhan was a very good hotel.The River Trip was very nice. I had good accommodations. Recommendations for you. For anone who does speak Chinese, it would be very nice. Overall, I had a wonderful trip to China and highly recommend it to my friends.

Best of luck to you and thank you for all you did to make me feel welcome in your country.

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• Client's information: Teresa Wolff, United States

Dear Angela (Gong),
We received your New Year's greeting and were glad to hear from you.We are very sorry we did not get to meet you personally when we were at the Guilin CITS office, and unfortunately cannot identify you in the staff picture.

Anyway, we would like to take this opportunity to thank you and the other staff members for all of your excellent assistance during our recent China trip. Our Yangtze cruise was wonderful and so enjoyable.
It is possible we may come to China again. If we do we will be sure to contact you. We will also recommend you to any of our acquaintances who may be planning a trip to China.

Happy New Year to you and thank you again for all your hard work.

Sincerely,
Bart Scalzi and Linda Knickerbocker

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• Client's information: Linda Knickerbocker , United States