Dear Angela,
Hello. This is a brief note from Michael Frenchman and Karen Crowe, the Americans who met you in Guilin in October. We were traveling with Karen's mother, Marg, who injured herself in Xi'an. I'm sure you remember very well.

First, I want to say what a pleasure it was to meet you and how much you and your company added to our experience in China.

Next, you will be happy to know that Marg is back in Kansas and has been doing fine since we arrived in Bangkok in late October. Her injury certainly added excitement to our trip. Your guides and drivers and staff were very helpful in easing the burden. Thanks!

I wanted to let you know that we are trying to contact the museum in Xi'an regarding the horse sculpture and getting a price reduction. Thank you very much for speaking to them on our behalf.

We have sent email to almost all of our guides. We would like to contact our guide from Shanghai, Vivian, but we have misplaced her personal contact information including her email address. Could you give that information to us, please?

We have already told many friends about you and ChinaHighlights' excellent service. We hope they contact you when they want to visit China. We certainly will.

And, by the way, the dinner we had in Guilin was excellent! If you ever want to come to visit New York City, we would be happy to be your host at our home.

Sincerely,

Michael Frenchman and Karen Crowe

• Client's Information: Michael Frenchman and Karen Crowe

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