Testimonials October 2004

Dear Angela,
I would like to thank you for all the arrangements made for my trip to Shanghai. I have had a wonderful experience. The tour guide at Shanghai, Ms. Lee Yu Ping was very helpful.

I would even recommend China Highlights to others.


Thank you once again.

Regards,

Suchismita

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• Client's information: Suchismita

Service Evaluation Form

We will appreciate your feedback

1. Your contact person at CITS GUILIN:
a) Was he/she fast enough in responding to your E-mails? Yes
b) Were all your questions answered to your satisfaction? Yes
c) Was he/she patient and polite? Yes

2. Your tour arrangements:
a) Were these satisfactory? Very good
b) What was the best thing about your tour? The sights of Xi'an were all wonderful.
c) Any unpleasant surprises? None, all went well.
d) Is there anything else that we should have done? It would have been better to have the confirmation before we left but there was no problem without it.
3. Would you recommend our service to others who are coming to China? Yes

4. What is your overall impression of our service? The whole tour went well, the local guide spoke excellent English and was very knowledgeable on the local history.

5. Do you have any suggestions on how we could improve our services? ...more

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• Client's information: Paul George Dunster

Dear Victor,
I wanted to let you know how much we enjoyed our time in Guilin and the surrounding country.

The whole week was really great, the Li river cruise, our stay in Yangsho, the Longji rice terraces were all highlights,everything lived up to our expectations and more.

Alex our guide is a most delightful young man and answered all our questions and able to give us any imformation we needed.

The only disapointment was the weather!! And none of us have any control over that!! Even so we were able to do most of what we wanted to do, but there is still a lot more we have yet to see, whether we are able to return is not in our hands but if possible we would love to return and see the place in sunshine.

China is certainly a beautiful and diverse country.

I have several photos that I will email to you as requested in the servay form I filled in. May God continue to bless you in all that you do,

Barbara Taylor.

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• Client's information: Barbara Taylor