Comment Type: Praise

website: Your website is great. It covers any topic you might want to know about and is easy to use.

CustomerService: Customer service was excellent. Aileen Song did a great job of taking care of any request that we had. She did a good job of putting our trip together on short notice.

Arrangement: The travel arrangements were all well thought out and the drivers and guides were always very punctual, courteous and helpful with anything we might need. The cars and vans were clean and smoke free. We always felt safe and felt if we had a problem that they would help us take of it.

Employee: Edison was our guide during our stay in Shanghai and he did a wonderful job. He spoke excellent English and was very knowledgable about the city and the tours. He took excellent care of us and was there to help us with any need we had. He was very professional and a lot of fun.

OtherComment: My husband and I would like to stay in conact with our tour guide, Edison. I hope this does not conflict with any of your policies. If not, please ask him to e-mail us if he would like to.

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