Dear Aileen,
Thanks for your email. The arrangements for the train journey back to Shanghai worked out fine and we arrived in good time to transfer to the airport for the flight home. The cabin was comfortable and we appreciated having it to ourselves so thank you for sorting it out at such short notice.

As you see we are safely home now - no illness or symptoms of sars, just the jet-lag to recover from. It sounds as though things have become even more complicated in China for tourists but at least the government's measures should help to control the virus and I hope you will be able to return to normal working as soon as possible. Certainly we have no regrets about our trip and I don?ˉt really think you could have foreseen the way in which things developed. We have many wonderful memories of our time in China - alll the beautiful places we visited and the people we met. We were so pleased to meet you in Guilin and thanks again for the good luck gifts.

We haven't completed the services evaluation form so perhaps you will accept these comments instead. We were impressed by all the tour guides and especially their commitment to meeting our needs and providing a good service. All of them were friendly, easy to get on with and well-informed. They all spoke good English which was just as well given our lamentable attempts to learn a few words of Chinese!

Finally we would like to thank you personally again for all your help in making this the best trip of our lives so far. I hope we will be able to return to China in the future and maybe spend more time exploring some of the places which we were only able to glimpse in 3 short weeks.

Thanks again and Best Wishes,

Doug, Liz and James Vivyan.

• Client's Information: Doug, Liz and James Vivyan

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