Testimonials November 2005

Dear Mr. Morgen,
I hope this email finds you well.I just completed the Service Evaluation Form you sent me and have submitted it, but words cannot express how pleased I am with this whole experience.

I want to thank you for your time and your attention and patience with my questions and additions and subtractions to our itinerary throughout the past few months. I appreciate your quick responses, your attention to detail, and all of your explanations.

I was very happy with our tour guide and our driver. I give our driver a lot of credit - I am from the New York area and I thought driving in New York was a challenge, but he was truly impressive in the Beijing traffic, always waiting for us when we were through with our stops on the tour, and very friendly and courteous. He made us feel safe.

I was asked about this in the Service Evaluation Form you sent and also the one I filled out and gave to our tour guide on the last day, but I cannot stress enough how wonderful we thought ...more

• Booking code: 51108-M50726019
• Client's information: Tracy, United States
• Tour Starting Date: November 8, 2005
• Tour Itinerary: 5 Days Beijing Tour
• Ask this client about his/her experience with China Highlights

Dear Karen,
We had the most marvelous time. All travel arrangements were perfect.

The visits to the Ethnic regions were wonderful, and hotel accommodations in those regions were the best available. All food was terrific.

The only suggestion I would make is that while the roads to those regions are under construction (!!), you allow more time to get to the regions. Leaving at 9:30 got us to the destinations too late for good photograph lighting, and we requested that lunch be skipped to save the time. That worked out fine.

We took the night boat tour in Guilin, and I would suggest you mention that as an option to your customers. It was spectacular.

Our guide in Guilin, Jan-Chiang, was charming and so very helpful. We enjoyed her very much, and wish to let you know that she was excellent. She made arrangements for us to attend the evening show in Yanshou, which was the most wonderful event, and I would suggest that you include that as part of your regular tour, or ...more

• Booking code:
• Client's information: Jan

Ms. Angela Gong, Thank you for the Merry Christmas wish.I did not fill out the evaluation form from the trip but I wanted to make a few comments about your service.

First of all, your service was excellent. I have recommended you to anyone who is thinking of coming to China. My guide in Wuhan, Mike, and his driver were very nice to me. I felt very safe with them. The Holiday Inn in Wuhan was a very good hotel.The River Trip was very nice. I had good accommodations. Recommendations for you. For anone who does speak Chinese, it would be very nice. Overall, I had a wonderful trip to China and highly recommend it to my friends.

Best of luck to you and thank you for all you did to make me feel welcome in your country.

Teresa Wolff from USA

Travelling on yangtze cruise from Oct.18-25, 2001

• Booking code:
• Client's information: Teresa Wolff, United States

Dear Leon,
The brazilian prospects called me yesterday and I highly recommended Chinahighlights services. I think they will be your customer soon.

I attached some great pictures that we took in Dazu, Datong, Beijing, Xian and Heavenly Lake. Feel free to use then in your web site.

Here is my testimonial:
" My name is Paula Otani and I traveled from Brazil to China on Sept, 2005 with a friend. After 4 months researching books and the web, we finally decided our itinerary and Chinahighlights did a great job putting it all together. They provided us a tailor made tour, the drivers and the guides were very helpful, flexible and polite. From Brazil we manage everything by e-mail and paid the tour using credit card and we received all our domestic flights tickets by mail.

It was a very complex itinerary, with air tickets, train tickets, Yangtze River Cruise, car tours, transfers and I can ...more

• Booking code: L-50915-50624015
• Client's information: Paula, Germany
• Tour Starting Date: September 15, 2005
• Tour Itinerary: 16 Days Shanghai,Beijing,Datong,Beijing,Urumqi,Turpan,Urumqi,Xi'an,Chongqing,Dazu,Yangtze,Yichang,Shanghai Tour
• Ask this client about his/her experience with China Highlights

Hi,Steven
Thank you so much for your help with our trip.

I have been planning a trip to china since March and from the moment we decided to go to China, I have been in contact with China Highlights tours, I have been dealing with Tour Advisor Steven Zhao (steven@chinahighlights.com) He has been unbelievably helpful and incredibly patient in helping me plan my trip. He has given me great advise and assured me that my trip is taken care of from the moment I arrive in Beijing. He has calmed my nerves about traveling to a foreign country. He has given me wonderful advise and been their to answer any and all questions (time and time again). He always responds very quickly and graciously. It has been an absolute pleasure to deal with steven and china highlight tours. If the customer service before my trip has been this good. I can only imagine what awaits us when we arrive in Beijing. I will without a doubt express my gratitude towards China Highlights to any and all people who travel to china. My ...more

• Booking code:
• Client's information: Scott Albano