Testimonials October 2006

Ms. Diana Rose Valencia Wright's answers to some questions on our Post-tour Survey:

1. What was the best thing about your trip?
Having our own personal guide. To be able to talk not just about the tourists sights, but about life in general.

2. What was the worst thing?
We really did not have a bad experience.

3.How could China Highlights Travel have assisted you more?
Everything was perfect. Even when we had some extra time, our guides were more than happy to show us other sights or shopping or anything we wanted to do.

• Booking code: 60921-E60815012
• Client's information: Diana Rose
• Tour Starting Date: September 21, 2006
• Tour Itinerary: 4 Days Typical Beijing Tour A
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There was a few things I liked about the trip. One was having everything in place so there was not much self planning needed. Also, the guides were pretty flexible and willing to help book additional shows/services.

• Booking code: 60917-Y60727010
• Client's information: William Wai Lin, United States
• Tour Starting Date: September 17, 2006
• Tour Itinerary: 12 D of Best Selected Tour for HistoricalCities and Hongkong
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Dear China Highlights,
I wanted to write and tell you how pleased I am with our recent trip to China. Our group of 8 had a wonderful time and found China to be fascinating, with extremely friendly people.

My contact person at China Highlights was Elaine Yang. We 1st communicated over 2 years ago, when I had a trip planned that we had to cancel due to SARS. I decided to rebook with Elaine because of her understanding and professionalism. Any questions and changes I had and made to our itinerary were handled quickly and to my satisfaction. She was also very helpful when one of our travelers left items behind in a hotel and was quick to help retrieve them. As you can see with the attached photo, I was very happy to have met Elaine while we were in Guilin!

Our tour arrangements were very satisfactory. The Guangzhou Hotel in Beijing was nice and convenient to Tienanmen Square & the Forbidden Palace. The Bell Tower's location cannot be beat. The Guilin Park in Guilin, Bamboo Grove in ...more

• Booking code:
• Client's information: Tina Moy, United States

Dear Mr. Victor (Owner of China Highlights),
We recently used your travel services to book a tour package trip to China. The purpose of this letter is to let you know about the outstanding support and service we had received from Angela Gong, who represented your company, China Highlights, and accompanied us throughout our eleven day trip.

Angela really made our trip exceptional in every way, from explaining the Chinese culture and tradition, to patiently answering all of our questions and assisting us at the different airports we journeyed through along the way. Angela has given us the five star services beyond her call of duty. Angela's high energy, caring personality, professional attitude and sincere kindness were an unexpected additional benefit that made our journey a "trip of a lifetime".

Angela's customer service skills are not only superb; she is a caring and compassionate person who would be a valuable asset to your company and a rising star in the travel industry. We wish ...more

• Booking code: CHTGP-10B-60829
• Client's information: TAMERA LORA, Australia
• Tour Starting Date: September 8, 2006
• Tour Itinerary: 11 Days China Brilliant Tour
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