China Highlights - Discovery Your Way! (Since 1959)
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Finding a China Holiday

 

Dear Cheryl:
We have completed our family trip to China and I will provide you some feedback.

Overall we loved visiting China and we found the service and organization of your company was very good. The pre planning was done well and you were very patient in giving me many options for our itinerary. One thing I would recommend be changed is that when a change to the itinerary (mainly flight changes), occurs, your inform the client immediately. In all cases our flight times were different than the original itinerary and we did not find out until we arrived in the city we were to leave from.

The accommodations were very good in Xian (Bell Tower Hotel) and Guilin (Bravo Hotel).

The sites in China are very well presented and very organized for English speaking people. Xian was very interesting and very historical, Lhasa was very beautiful and so different. The altitude sickness was a problem for two of my sons. I suggest you warn people about this more than you do. We still would have gone, but we may have planned it differently. Guilin is so beautiful. Beijing (a guide only from you) was a very educational and the Great Wall was a highlight.

One of the main benefits of using China Highlights was the organized service and the informative, well educated and personable guides. Your company must do a great job interviewing your guides because they were all excellent and well prepared, punctual and agreeable to go at our schedule and pace. For a family of five it was the best way to see the highlights at our family pace. The drivers were also all good. We have used other guides in the past and they were not as good as your guides. Also you were very nice to work with and always so pleasant and accommodating. Thank you.

We will recommend your service to our friends that come to China (I already recommended Mr. Jim Steward to you and he booked his trip with your company).

Regards,

Patrick Diebel


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