Dear Angela,
Vicky, she did the things, no one else did. When we arrived at my hotel, she & the driver brought my luggage up to my room. They made sure the air conditioning worked, the TV worked, the lights worked. Every day, Vicky was the one who contacted the front desk with a time for my wake up call. It was Vicky who made sure I got an umbrella from the hotel. It looked like it might rain, we were lucky, no rain at all. Vicky made sure the umbrella was returned. Vicky understood, I was traveling alone, and I did not want to eat lunch alone. She dropped the customary practice of going off with the driver during lunch, and joined me. Vicky called to get me a ticket for the Acrobatic Show. I gave her the money, but it was Vicky who went to the box office to physically get the ticket, brought me in to the theater, to my seat, and was there to escort me out and back to my hotel. That was a very long day for her and the driver. Vicky knew I was clueless in China. She got my train ticket to Qingdao, and took me directly to the correct train, correct car and correct seat. She text messaged my son in Qingdao with my new arrival time. Those are some of the things, that were important to me, and Vicky just knew to do them. She held my hand every day.

• Client's Information: Ginny L, United States
• Tour Starting Dates: May 4, 2008
• Tour Itinerary: 24 Days Beijing, Qingdao, , Xian, Chongqing, Yangtze, Yichang, Shanghai Tour
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