Elaine,
Your company was the first company I have ever used that offered travel packages that cater to small groups and in my case for ONE person and I can not tell you how GREAT that was for me. I've been traveling around the world on my own lately but I was afraid to tackle China by myself and if I had not seen your website I still may not have made it to China. You really put together the BEST iterneray for me to see the most of China in two weeks. ALL the travel arrangements, flights, hotels, meals, etc. were GREAT. (and the fact that - I - didn't have to make the arrangements myself was a major plus) I could not have asked for anything else. ALL your travel guides were Intelligent, Professional, and knowledgable and believe me when I say they define : Customer Service !!!! And I have to tell you Elaine, I was soooooooo thankful that you assigned Jeff to be the FIRST person I met in China - After over a 15hr+ flying time and being axious about coming to a new country, new culture, and new language - to be greeted at the airport by a big smile and lots of energy & personality was the perfect way to kick-start my whole trip. His unique ability to put people at ease within minutes of meeting is an invaluable asset to the travel business. He made it his goal to see that I had everything I needed to make my vacation the best it could be and he armed me with information that I would need as I traveled thru China. As we toured Beijing over the next few days, I was so impressed with is wide range of knowledge and attention to details when explaining not only China & it's history - but also his knowledge of the USA and more importantly our ways as Americans - He made every day fun and interesting !!! (if you have any other American's or USA groups coming to China and making Beijing their first stop, you really need to assign Jeff to them). All of which makes him not only a GREAT respresentative for China Highlights but also of CHINA . Of course holding the baby Panda was one of my main reasons for coming to China -so you know how happy I was that the Chengdu portion of this trip was not cancelled - and I have to tell you Michelle really made my time in Chengdu so much fun and interesting - she went out - RAIN and all - just to make sure I didn't miss the Panda's ! (smiley-face) One of my most favorite places was Guilin & the terraces at Yangshuo and Tracey's warmth & passion for and knowledge of this area just added to the whole experience. Elaine, I'm am interested in coming back to China (after the Olympics) - so please keep me posted on conditions in Tibet, ok - Oh, before I forget, you need to tell the WORLD that EVERYTHING is OK in Chengdu - that this area was NOT demolished by the earthquake - every place I went, people kept asking me when they heard me mention the Panda's - People are not booking and are cancelling Chengdu for the wrong reasons. Thank You again for putting together a 'trip of a life time' !!!!
Sam

• Client's Information: Shirley Ann, Beijing, Chengdu, Guilin, Lhasa, Shanghai, Xian, , United States
• Tour Starting Dates: June 7, 2008
• Tour Itinerary: 15 Days Beijing, Xian, Chengdu, Guilin, Yangshuo, Shanghai Tour
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