Dear Sunny,
We have interlined our responses in blue below. We would also just like to send a special thankyou to you Sunny, now that we have completed our trip, and all your organization went extremely well. Well done and hope maybe one day we will return, and therefore have contact with you again. Now that you have had time to reflect on your China trip, we are hoping that we could get your final thoughts on your tour. We trust that you had a great time but we are always looking for ways to improve. We'd be very grateful if you could take a few minutes to complete this evaluation form so that we can continue to improve our service and understand our customers better; or if you prefer, you can just share your thoughts on your overall China experience with us. Thank you for helping us to help you. The Terracotta Warriors, the hutong tour and lunch with local family, our day trip to Longi rice terraces and Li River cruise. We found them all special in their own way. Emily(Beijing) – always smiling, lovely and caring, nothing ever too much trouble; Chris(Xian) – funny, easygoing, direct and down-to-earth; Lilli(Guilin) – bubbly, personable, fun and happy-go-lucky, caring, felt like one of us; Lemon(Shanghai) – intelligent, organized, lively, funny. They were all always willing to assist and we found them all to be very honest, friendly, informative and enjoyable company. We would like to make special mention of Ricky, our driver in Beijing. He was the only driver who spoke English throughout the tour. He was very friendly and entertaining, and along with Emily, made that section of our tour fun and much more enjoyable. We were pleasantly surprised and very happy with the standard of hotels throughout our holiday. Both the hotels and meals were of a very good standard throughout. We had been advised to upgrade our usual standard of accommodation by an additional star rating but found that the ratings in China and Australia are not dissimilar. They were all of a very high standard, so thank you for your patience with me when choosing and your recommendations were much appreciated. Yes, we already have been recommending your company to our friends and relatives back here. There were no problems encountered at all with any of our arrangements throughout China, which is certainly a credit to you and your organization and very impressive to us. We were very impressed with the organizational skills displayed throughout, whether it be sightseeing attractions, restaurants, shows, etc. There were no delays anywhere and all went well. The Chinese people, with whom we had contact, were all very friendly. Travellers really need to do their homework as to what may interest them before booking their holiday, as I believe a lot don’t and leave it totally up to travel agents. I found my research to be of great benefit to us, as this is how I discovered a few of the attractions we visited, not included in every tour, and would have been greatly disappointed to have missed them. Some of these attractions we felt are ‘not-to-be-missed’ include - the Hutong tour and lunch with a local family in Beijing was a great idea of yours and very worthwhile, a visit to the Muslim Quarter Bazaar was an eye-opener, the night tour of the lakes in Guilin was very pretty, a stopover in Yangshou and a visit to the countryside to a local family’s home was a great insight and worthwhile, the show “Impressions of Li San Jie” is highly recommended, a day trip to the Longi rice terraces at Longsheng was very impressive and memorable for us, the Shanghai Acrobatics Show is highly recommended, and the Huangpu River cruise at night to see the Bund lit up and Oriental Pearl TV Tower at night were worthwhile also. Some of the best food we found was our visit to the elderly couple in the hutongs and our last night in Shanghai. Our guide, Lemon, took us to a lovely restaurant in Huahai Road, which was probably overall the best restaurant we visited and most delicious food. Not sure of the English name.
Regards,
Bruce & Michele Durie

• Client's Information: Michele Annette, Australia
• Tour Starting Dates: June 23, 2008
• Tour Itinerary: 13 Days Beijing, Xian, Guilin, Shanghai Tour
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