Customers Have There Say

Dear Sunny,

We arrived yesterday after an amazing trip to China, a fantastic experience and we definitely want to see more of China next year !

The services rendered by your company exceeded our expectations. Looking back on our trip, the key word we used almost daily was AMAZING

The changes in China during the last 10 years have reformed the country in such a way that it is unrecognizable.

All the perceptions like; ultra low wages, heavily polluted cities, uneducated masses, dirt and grime... seem to be just that, because it looks like China is in a process of rapid change.

Here are my general comments about different aspects:

1.The most memorable attractions were without any doubt, the Terracotta Warriors, The Great Wall and the Forbidden City.

2.Difficult to give a judgment about our 2 guides since they were both good but very different.<>Jin Ling - Tina, was very dedicated, had an in depth knowledge of all the historic facts and explained in great detail our surroundings, while we were on the move to different locations
Li Pei - Penny, was very spontaneous, knew her subjects and was clearly very passionate about her job.

3.The hotels and meals were good with the Peninsula as the absolute ultimate in terms of service and style. A world class hotel and a bit more is the qualification that describes the hotel with full justification and I have been in hundreds of hotels during my 38 years airline career.The room at the Sofitel could have been a bit bigger, was clearly a one person room with a king size bed. The room at the Harbour Plaza hotel was the least impressive. It was very small and a bit dated. But I guess it's because it is a 4 star.Allrestaurants in the program were quite authentic with good quality meals, the Duck dinner ( thank you again ) was a highlight indeed.

On various occasions we experienced the wow factor; at Tiananmen Square regarding the massive crowds and overwhelming size of the facilities, the virtual lack of traffic noise due to the electrical mopeds and buses, the crowds on Saturday morning engaged in ball room dancing, Tai Chi, singing etc with a level of enthusiasm that borders on the unbelievable and the fine art of inside painting in miniature glass bottles.

Yes, we can and will recommend your organization to friends and colleagues since you delivered consistent quality throughout the trip. ( with the exception of one small mishap but that was corrected very quickly )

The quality of your guides and drivers was of a very high quality, with their local knowledge which makes a difference.

The bike ride on the City walls of Xian was something I will never forget while the cultural show ( with Chinese musical instruments and song and dance ) on our the last evening in Xi'an, is highly recommended. Unfortunately, we did not enjoy the Kung Fu show at the Red Theatre as much. Maybe, one should be given a choice, when it comes to these shows.

We will go through our pictures and will forward you some.

Ron and Rosemary

Customer Rating

Attractions

City	Attractions Name	Rating (* of 5)
Xian	Shaanxi Provincial Museum	5	Comments: Excellent Start Of The Visit To Xi'an. Rosemary Publish by: 2009-10-14
	Gao Courtyard Including Shadow Play	3	Comments: Courtard Interesting Shadow Play Nice For Few Minutes But No Cleie About Comment. Rosemary Publish by: 2009-10-14
	Xian City Wall with Bicycle	5	Comments: Great Fun Particularly The Biking. Rosemary Publish by: 2009-10-14
	Great Mosque	4
	Muslim Street	4
	The Terracotta Warriors and Horses	5	Comments: Highlight Of Our Visit. Rosemary Publish by: 2009-10-15
	Big Wild Goose Pagoda	5

Hotel

City	HotelName	My Rate
Xian	Sofitel on Renmin Square,  Location:	5
	Sofitel on Renmin Square,  Service:	5
	Sofitel on Renmin Square,  Room Comfort:	2	Comments: Room Too Small For Two Pwople. Rosemary Publish by: 2009-10-15
	Sofitel on Renmin Square,  Breakfast/Meals:	4
	Sofitel on Renmin Square,  Cleanliness:	4

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