Glenda's Feedback on 14-Day China Tour

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Client: (Female) Ask Glenda about her experience Age: 45-60 Nationality: Canada
Tour Date: October 17, 2007 - October 30, 2007  
FeedBack Date: December 24, 2007
Itinerary: 5 Days Great Wall Hiking Tour

Dear Cheryl:

I would like to thank you very much for your attention in organizing our trip, which was absolutely fantastic! I must say that the trip exceeded both my husband's and my expectations.

China is truly a magnificent country! I must commend each of our guides, Vincent Wang (Beijing), Ann (Zhangxinxin) (Xian), Jiajia Tang (Shanghai) and Cecilia (Suzhou) for their professionalism, expertise, and friendliness. Each of them are truly wonderful ambassadors for the city they represent and they made our stay in each city a great experience. They are certainly assets to your organization! I would recommend China Highlights to anyone based on the guides that we had. If you would please pass my email to each of them to Thank them so much for making our trip one of the best we've taken. Or, if it is possible, for you to pass to me their contact information (mailing addresses / email addresses) so that I may personally thank them.

My husband and I hope that we will have another chance to visit China and we will certainly make our tour arrangements through China Highlights. Thank you again for organizing our trip!

Glenda

The Real Evaluation for the Destionation(s)

  • Shanghai
  • Suzhou
Guide
Attitude & Services 5 Very knowledgeble,friendly,and fun!Excellent guide.A true ambassador for Shanghai/China.
Knowledge of Subjects 5 Excellent information provided.
Command of English 5 Excellent.
Flexibility 5 We were able to change our schedule sightly to spend more time doing what we enjoyed most!
Local Arrangements 5 Know Shanghai ,which was great for us.
Attractions
Yuyuan Garden 5.5 Beautiful garden!Excellent information and commentary by Jiajia.She Provided excellent information ...read moreat all program we went to.We greatly enjoyed her stories.commentary and company.
Jade Buddha Temple 5 Excellent!Greatly enjoyed our visit here.
Shanghai Urban Planning Exhibition Hall 5 Excellent exhibition.Great way to orient and provide us information about Shanghai.
Shangcheng Acrobatics 5.5 Excellent Show.Totally enjoyed the show.
Oriental Pearl TV Tower 5.5 Wonderful views.Good place to start our tour to orient us to Shanghai.
The Bund 5.5 Very interesting.Greatly enjoyed the tea ceremony.
Nanjing Road 5.5 Great enjoyed.Loved being with the local people.
Hotel
Location 4
Comfort 5 Very comfortable hotel.
Service 5