Sam's Feedback on 15-Day China Tour

Jack, the guide who met us at Beijing airport and Beijing railway station was very helpful by carrying our heavy suitcases. Without his assistance, it would be a struggle for us carrying suitcases ourselves and climbing steep steps at the Beijing railway station.
Client: Ask Sam about her/his experienceAge: UnknownNationality:Australia
Tour Date: August 26, 2013 - September 9, 2013 
FeedBack Date:September 17, 2013
Itinerary: 15 Days Guangzhou, Taiyuan, Pingyao, Beijing, Qinhuangdao, Changbaishan Tour

Hi Carol,

Thank you for your email.

Yes, Mr. Wong and I had a wonderful time in China. Your arrangement of our trip was perfect and we thank you for that. Apart from one rainny morning in Beijing, we had good weather for the rest of our time. Thank god for that. We were able to have a good view of Tian Chi. According to our guide, Mary, because of the wet weather most of the time in Changbaishan, the view of Tian Chi has always been elusive. We were lucky to be able to see the full view of the beautiful lake. Great efforts of climbing steps to reach Tian Chi had been worthwhile.

We would also like to let you know that we both are satisfied with services from all local guides, namely Johanathan in Pingyao, Carol in Shanghaiguan, Mary in Changbaishan and Jerry in Beijing. Jack, the guide who met us at Beijing airport and Beijing railway station was very helpful by carrying our heavy suitcases. Without his assistance, it would be a struggle for us carrying suitcases ourselves and climbing steep steps at the Beijing railway station.

I wrote the reports to you on the move. My handwriting must be terrible for you to read and I apologise for that.

I am sending this email to your supervisor for reference.

Cheerio for now.

Best regards,

Sam