Luther's Feedback on 9-Day China Tour

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Amy in Beijing was very knowledgeable, attentive, smart, and articulate. When we left her at the airport, we felt as though we were leaving a daughter. Jerry in Chongqing faced a connection conundrum to get us to the Yangtse tour ship 31/2 hours away.
Client: Ask Luther about her/his experience Age: Unknown Nationality: United States
Tour Date: May 5, 2013 - May 13, 2013  
FeedBack Date: June 19, 2013
Itinerary: 9 Days Beijing, Chongqing, Yichang, Yangtze, Shanghai Tour

Hi Carol,

Sorry I'm late writing this.

YES, my wife and I had a wonderful experience touring China. You are an outstanding travel agent: Patient, kind, thoughtful, efficient, and quickly responsive to any of my inquiries and requests for information. I highly recommend China Highlights to anyone and will not hesitate to use the agency and you over and over again should my travels again includeChina.

All guides were wonderful. Amy in Beijing was very knowledgeable, attentive, smart, and articulate. When we left her at the airport, we felt as though we were leaving a daughter. Jerry in Chongqing faced a connection conundrum to get us to the Yangtse tour ship 31/2 hours away. He expertly and strategically transported us to our connecting bus. What a super personality he is. The Yangtse river cruise was supered. The staff was attentive, entertaining, friendly, courteous, and informative. The river and 3 gourges were hypnotically breathtaking. The architecture of the urban renewal along the banks of the river was intriguing. Carol met us on the ship and guided us to the airport. I so enjoyed discussing history with her. She also is tops. I wish we could have spent more time with her--such an interesting person. Rooney in Shanghai was at the top of his game. Again, articulate with a vast knowledge of Shanghai. He always was quickly responsive to meet all our needs and emergencies.

Again, Carol, thanks for everything--especially your sweet patience with my many itinerary changes and other emergencies.

Please let me know if you receive this email: lyndaluther@windstream.net

With kind regards always,

Luther McPherson

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 5
Hutong Tour in Xicheng District 5
Tiananmen Square 5
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5
Summer Palace 5
Restaurant
Courtyard 7 Restaurant(Lunch) 5
Xin Shuang Quan Restaurant(Lunch) 5
Xibei Restaurant(Lunch) 5
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5