Banoo's Feedback on 9-Day China Tour

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I have had a chance to poll my companions and complete the survey. I would like to add that you were exceptionable throughout the booking process with the many questions we had. A good start to the whole 'China Highlights' experience. This is what we have for you......keep up the good work!
Client: Age: Unknown Nationality: United States
Tour Date: September 21, 2010 - September 29, 2010  
FeedBack Date: October 25, 2010
Itinerary: 9 Days Beijing, Xian, Shanghai Tour

Hi Delia,

I have had a chance to poll my companions and complete the survey. I would like to add that you were exceptionable throughout the booking process with the many questions we had. A good start to the whole 'China Highlights' experience. This is what we have for you......keep up the good work!

Yes, this is the best tour itinerary …for the time we had. The most memorable attraction you visitedGreat Wall and Terracotta Warriors.

All the tour guides were good…Summer was more knowledgeable and offered information on sites. All the meals were amazing…except for one in Xian. We love spicy food and we were pleasantly surprised by the meals!

We enjoyed shopping in all 3 cities.…I feel you should also provide visitors with information on popular street markets, etc instead of just the silk/pearl shops….along the lines of ‘Silk Street Market’…a popular tourist haunt.

we did enjoy your guides…all extremely pleasant and likeable. Aside from the attractions, I believe the other ‘WOW’ factor were your staff! 

We will recommend your company to own friends and colleagues. We would like to see you add a visit to the French Quarter’ in Shanghai….we have been told it is worth a visit. The Hutong tour with visit to the courtyard house should be offered as an optional excursion. Enjoyed the rickshaw ride through the alleys, however the courtyard house was a disappointment.

Regards,

Banoo

Customer Comment & Rating
Travel Advisor
Delia Xie "I have had a chance to poll my companions and complete the survey. I would like to add that you were exceptionable throughout the booking process with the many questions we had. A good start to the whole 'China Highlights' experience. This is what we have for you......keep up the good work! "

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Xian
Guide
Attitude & Services 5 Wonderful.
Knowledge of Subjects 5 Very good.
Command of English 5 Very good.
Flexibility 5 Very good.
Local Arrangements 5 Very good.
Attractions
The Forbidden City 5 Very well organized.
Treasure Houses 5
Hutong Tour in Xicheng District 3.5 Similar to what we have back home.
Tiananmen Square 5
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5
Summer Palace 5
Restaurant
Courtyard 7 Restaurant(Lunch) 5
Roasted Duck at Fangzhuang(Dinner) 5
Xin Shuang Quan Restaurant(Lunch) 5
Beijing Ba guo bu yi Restaurant(Lunch) 5
Hotel
Location 5
Service 4
Room Comfort 4 According did not work.
Breakfast/Meals 4
Cleanliness 5 Very good.