Navin's Feedback on 21-Day China Tour

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Our tour coordinator from China Highlights Ms (now Mrs.) Delia Xie has been extremely helpful, knowledgeable, intelligent and very sweet staff member. She has taken lot of trouble and pain for us by amending the tour program off and on and she gladly accepted all our changes smilingly and to our liking. I feel very bad for making so many changes as my Group people live at different places and have different choices. But all ended well and now all are eager to come to China.
Client: Age: Unknown Nationality: India
Tour Date: October 7, 2011 - October 27, 2011  
FeedBack Date: October 25, 2011
Itinerary: 21 Days Beijing, Xian, Kunming, Lijiang, Guilin, Longsheng, Yangshuo, Hangzhou, Huangshan, Shanghai, Suzhou, Hong Kong, Macau Tour

Dear Ms. Angela Gong,

We - 12 persons – are very much excited to visit your beautiful country China starting our Tour from 7 Oct, 2011 and ending on 26 Oct.

Our tour coordinator from China Highlights Ms (now Mrs.) Delia Xie has been extremely helpful, knowledgeable, intelligent and very sweet staff member. She has taken lot of trouble and pain for us by amending the tour program off and on and she gladly accepted all our changes smilingly and to our liking. I feel very bad for making so many changes as my Group people live at different places and have different choices. But all ended well and now all are eager to come to China.

Delia seems to be hard-working, honest and very helpful in nature. I and my wife Mina were very pleased to talk with her on Skype.

Hats off to China Highlights being so professional in every aspect. Last email of Delia advised us tips for what should we bring / what care we take while we leave from our home-country - what type of clothing etc. I really appreciate you guys/girls from my heart.

We all would love to meet Delia Xie in Guilin when we reach there (16 Oct to 18 Oct).

I am sure we all shall have very pleasant experience of China through your finest arrangements of our 20 days tour.

We sincerely thank you and your entire staff.

With best regards,

Navin


Dear Delia,

We still feel that we are in China. I get up at 3.30am (China time 7.30am) and feel sleepy at 8pm.Our China trip was the best till now – out of our 5 Trips abroad together in the Group.

China is beautiful country. People are extremely good – well dressed – busy always – importantly ladies are working (majority). Roads are broad – traffic generally is disciplined – hardly we hear drivers honking horn – roads are clean and are marked for lanes. You have special lanes for cycle and scooters. Footpath is quiet big everywhere. Small towns look like big city. We would love to visit China again.

Here below are few pictures of our Group from our China trip – you can select and put them in your brochure.Few personal pictures are for Delia – like: Delia & Marc / Delia & Navin / Mina’s.

https://picasaweb.google.com/navin72450/ForChinaHighlightsFromNavin

I also had emailed this link – same pictures – directly from Picasa web-link to your email address – which you may have already received.

CHINA HIGHLIGHTS : East or West China Highlights are the Best

We have no complaints at all for our 20 days tour arranged by China Highlights. From the warm reception at all Airports by your Guides – big Coach – smooth Hotel check - in morning wake up call arranged – COACH , Driver and Guide are ready dot-on-time for our sight-seeing tour – complete details of city/places are informed to us by Guide in the coach and also at all places of visit. Guide shall accompany us to the top of the Hill / Temple or all places. I would say not a single moment we were left confused or alone.

Hats off to China Highlights.

The most commendable person and the best person of China Highlight is DELIA XIE. You are wonderful person for bearing our emails after emails changing our program for 20 times or more, but you had smilingly (may be sometime feeling angry insideJ) accepted our changes. This is your credit and I salute to you. My entire Group people were praising you and Me too for having the best time of their life in China.

Regards

Navin


Hi Delia,

I and Mina arrived safely today early morning (5.30am) in Dubai from Hong Kong.

On behalf of all my group members I salute to China Highlights and specially to you

For providing us top arrangements in all cities and with excellent Guides.

Well done!

Regards

Navin


Hi Delia,

It was pleasure meeting you in person in your office. We all were happy to see you and your husband.

Report:

Beijing: Our guide Emily was very good. She had full knowledge of everything and she used to take care of all even for small needs. She was able to answer all our queries. She was very careful that all 12 persons of group are together and when she needed to inform about any subject she will see that all have come near her then she will talk. She was always smiling and was talkative and mixing with all of us. Marks 5 out of 5.

Kunming: our guide Linda was the best so far. She was very lively, friendly, knowledgeable and she enjoyed her job and sincerely trying to make us all happy with her work. CIT should have guides like her at all places. She would listen to all of us and answer to all smilingly. She became popular in our group. Without her at Kunming airport, we could not have fought our flight from Lijiang-Kunmimg-Guilin. Simply she is the best guide. Mark 5.

We all enjoyed the trip so far, and the drivers are all very nice guys. Thanks very much!

Regards

Navin

Sent from my iPad


Customer Comment & Rating
Travel Advisor
Delia Xie "Our tour coordinator from China Highlights Ms (now Mrs.) Delia Xie has been extremely helpful, knowledgeable, intelligent and very sweet staff member. She has taken lot of trouble and pain for us by amending the tour program off and on and she gladly accepted all our changes smilingly and to our liking. I feel very bad for making so many changes as my Group people live at different places and have different choices. But all ended well and now all are eager to come to China. "
Travel Advisor
Delia Xie "The most commendable person and the best person of China Highlight is DELIA XIE. You are wonderful person for bearing our emails after emails changing our program for 20 times or more, but you had smilingly (may be sometime feeling angry insideJ) accepted our changes. This is your credit and I salute to you. My entire Group people were praising you and Me too for having the best time of their life in China. "

The Real Evaluation for the Destionation(s)

  • Shanghai
  • Kunming
  • Guilin
  • Beijing
  • Longsheng
  • Huangshan
  • Hangzhou
  • Suzhou
  • Xian
  • Yangshuo
  • Lijiang
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
Yuyuan Garden 5
The Bund 5
The Shanghai World Financial Center 5
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5