Nabil's Feedback on 8-Day China Tour

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I just wanted you to know that my wife and I enjoyed the one-week trip to China which consisted of visiting three areas: Guilin, Beijing, and Xian. All your personnel took special care of us and of our needs.
Client: Age: Unknown Nationality: United States
Tour Date: June 2, 2013 - June 9, 2013  
FeedBack Date: June 14, 2013
Itinerary: 8 Days Hong Kong, Guilin, Beijing, Xian Tour

Dear China Highlights supervisor,

I just wanted you to know that my wife and I enjoyed the one-week trip to China which consisted of visiting three areas: Guilin, Beijing, and Xian. All your personnel took special care of us and of our needs. I commend Lu and Tan for their attention in Guilin, Chao and Chen for their attention in Beijing, Jing and Fu for their attention in Xian, and especially Delia whom we had the pleasure to meet in your Guilin offices and who planned and organized the whole trip for us.

The weather didn't help too much in Beijing while we were visiting the Great Wall (drizzle and fog). Beijing last day was also extremely rainy and didn't allow us to see much. Delays at Beijing airport were challenging; a change of flight at the airport required by China Eastern Airlines didn't help much. However Jing and Delia communicated closely that day and we were properly met at the airport and taken to the hotel.

I am certainly going to spread the word about the good tour planning of China Highlights.

Sincerely,

Nabil Tarazi

The Real Evaluation for the Destionation(s)

  • Beijing
  • Guilin
  • Xian
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 5
Treasure Houses 4
Tiananmen Square 4
Hutong Tour in Dongcheng District 4
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube) 4
Restaurant
Courtyard 7 Restaurant(Lunch) 4
Xin Shuang Quan Restaurant(Lunch) 4
Hotel
Location 4
Service 4
Room Comfort 3 Very small
Breakfast/Meals 4
Cleanliness 4