Rhonda's Feedback on 15-Day China Tour
|Client: Rhonda Ask Rhonda about her/his experience||Age: Unknown||Nationality: Australia|
|Tour Date: September 7, 2012 - September 21, 2012|
|FeedBack Date: September 11, 2012|
|Itinerary: 15 Days Beijing, Xian, Chongqing, Yangtze, Yichang, Shanghai Tour|
Dear Mr Zhao,
After being recommended to your company by a friend who has booked several trips through China Highlights we booked a holiday through Delia Xie. From our first point of contact Delia has provided excellent service making suggestions to ensure our travel plans run smoothly and to give us the best value for money during our visit to China. We would highly recommend her.
John and Rhonda Stuart
Sorry to be so long in replying but I have been back at work and very busy catching up. I would like to thank you so much for organising our holiday. I think you are an excellent travel advisor. Your suggestions to upgrade and also to stay in the heart of the city in Beijing at the start of the tour and in Shanghai at the end of the tour were excellent. Being collected from the airport and driven there at the end of the trip also was great, it meant we were much more relaxed than if we had to organise it ourselves. There was a bit of a mix up boarding the correct ship for the Yangtze cruise and our guide ( I can't remember her name I think it was Colleen) went to a lot of trouble to ensure we and our luggage arrived on the Century Star in time. This meant phoning the ship to ask them to wait and getting us a taxi to transfer us between the two docks. She really did a great job.
If ever we visit China again, we certainly want you to arrange it for us. Thank you once again.
The Real Evaluation for the Destionation(s)
|Attitude & Services||5|
|Knowledge of Subjects||5|
|Command of English||5|
|The Forbidden City||5|
|Hutong Tour in Xicheng District||4|
|Temple of Heaven||4|
|The Mutianyu Great Wall(with round way cable car)||5|
|Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube)||5|
|Courtyard 7 Restaurant(Lunch)||5|
|Xin Shuang Quan Restaurant(Lunch)||5|
|Sunworld Hotel Beijing|