Rhonda's Feedback on 15-Day China Tour

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After being recommended to your company by a friend who has booked several trips through China Highlights we booked a holiday through Delia Xie. From our first point of contact Delia has provided excellent service making suggestions to ensure our travel plans run smoothly and to give us the best value for money during our visit to China. We would highly recommend her.
Client: Ask Rhonda about her/his experienceAge: UnknownNationality:Australia
Tour Date: September 7, 2012 - September 21, 2012 
FeedBack Date:September 11, 2012
Itinerary: 15 Days Beijing, Xian, Chongqing, Yangtze, Yichang, Shanghai Tour

Dear Mr Zhao,

After being recommended to your company by a friend who has booked several trips through China Highlights we booked a holiday through Delia Xie. From our first point of contact Delia has provided excellent service making suggestions to ensure our travel plans run smoothly and to give us the best value for money during our visit to China. We would highly recommend her.

Regards

John and Rhonda Stuart


Hi Delia,

Sorry to be so long in replying but I have been back at work and very busy catching up. I would like to thank you so much for organising our holiday. I think you are an excellent travel advisor. Your suggestions to upgrade and also to stay in the heart of the city in Beijing at the start of the tour and in Shanghai at the end of the tour were excellent. Being collected from the airport and driven there at the end of the trip also was great, it meant we were much more relaxed than if we had to organise it ourselves. There was a bit of a mix up boarding the correct ship for the Yangtze cruise and our guide ( I can't remember her name I think it was Colleen) went to a lot of trouble to ensure we and our luggage arrived on the Century Star in time. This meant phoning the ship to ask them to wait and getting us a taxi to transfer us between the two docks. She really did a great job.

If ever we visit China again, we certainly want you to arrange it for us. Thank you once again.

Kind Regards

Rhonda


The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
Guide
Attitude & Services5
Knowledge of Subjects5
Command of English5
Flexibility5
Local Arrangements5
Attractions
The Forbidden City5
Hutong Tour in Xicheng District4
Tiananmen Square4
Temple of Heaven4
The Mutianyu Great Wall(with round way cable car)5
Summer Palace5
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube)5
Restaurant
Courtyard 7 Restaurant(Lunch)5
Xin Shuang Quan Restaurant(Lunch)5
Xibei Restaurant(Lunch)5
Hotel
Location4
Service5
Room Comfort5
Breakfast/Meals5
Cleanliness5
5
Location5
Service5
Room Comfort5
Breakfast/Meals5
Cleanliness5