Faith's Feedback on 1-Day China Tour
|Client: Faith||Age: Unknown||Nationality: United States|
|Tour Date: April 1, 2013 - April 1, 2013|
|FeedBack Date: March 5, 2013|
|Itinerary: 1 Day Tianjin, Beijing Tour|
We have been very happy with Delia as she helps us plan a tour from our cruise ship to the Beijing airport. She is prompt answering, keeping us informed, and has been very helpful.
We look forward to the tour.
We enjoyed our tour very much. It was just too long for us.
Because we knew we would finish early, I wish we had taken time along the way at the Summer Palace to look in the shops and just 'look' more. Perhaps Tom could have offered that. He had a lot to share and did it well.
The restaurant for lunch did not have a very good appearance since they were making some changes. Tom suggested a Chinese meal and we enjoyed sharing it with him. We did have to pay more.
We flew home to SFO through Dubai so we had a long trip ahead, but all went well and we did enjoy our time in Beijing, seeing some new things and hearing more history.
Thank you for your help.
Exceeded expectation ( ) Met expectation (yes ) Did not meet expectation ( )
1.What was the most memorable attraction(s) on the itinerary? summer palace
2.Who was the most outstanding tour guide? Why? Tom. Good information, friendly, on time.
3.Did the drivers provide a safe, comfortable experience? Yes. and always there when we were ready to go.
4.Were the hotels & meals up to standard? Which did you enjoy most? meal was very good. Restaurant in sad repair.
5.We are trying to add extra WOW factor to our tours. Was there anything on you tour (big or small) that made you go “WOW!”?
6.Do you have any comments about your time in China, and do you have any special suggestions you'd like to pass on to other travelers?
7.Would you recommend our company to your friends? yes
8.Can we publish your reviews online to benefit other travellers?
Only your first name & nationality is shown. E.g. Bob from USA
The Real Evaluation for the Destionation(s)
|Attitude & Services||5||friendly helpful|
|Knowledge of Subjects||5||lots of history local information|
|Command of English||5||great english|
|Summer Palace||5||lots of information and history|
|Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube)||5|
|Hutong Tour in Dongcheng District||5|
|The Southern Gong and Drum Lane(Nanluoguxiang)||5|
|Courtyard 7 Restaurant(Lunch)||5||very good meal|