Wan's Feedback on 7-Day China Tour

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Cathy Kong in Xian. She spoke English very well, was informative, and made great suggestions to make our stay in Xian most enjoyable.
Client: Age: Unknown Nationality: United States
Tour Date: June 27, 2013 - July 3, 2013  
FeedBack Date: August 5, 2013
Itinerary: 7 Days Beijing, Xian, Shanghai, Guangzhou Tour

Thank you Delia, for coordinating our wonderful tour in China, and especially for your professional help during our travels.

What is your over-all impression of your China tour?

Exceeded expectations.

What was the most memorable attraction(s) on the itinerary?

The Great Wall in Beijing, and bicycling on the Xian City Wall.

Who was the most outstanding tour guide? Why?

Cathy Kong in Xian. She spoke English very well, was informative, and made great suggestions to make our stay in Xian most enjoyable.

Did the drivers provide a safe, comfortable experience?

Yes.

Were the hotels & meals up to standard? Which did you enjoy most?

Yes. The Bund Hotel in Shanghai was the nicest.

We are trying to add extra WOW factor to our tours. Was there anything on you tour (big or small) that made you go “WOW”?

Yes. Your tour guides took excellent care of us. They were flexible when there were unforeseen travel delays, and made great suggestions to enhance our travel experience.

Do you have any other comments about your time in China, and do you have any special suggestions you'd like to pass on to other travelers?

Maybe we missed it in the itinerary, but we were surprised when we had to make credit card deposits upon checking into Hotels in China.

Would you recommend our company to your friends?

Yes.

Was the Mobile or Wi-Fi rental convenient? How can it improve?

Yes.

Can we publish your reviews online to benefit other travellers?

No, thanks.

Do you have any nice photos we could consider publishing?

No.


Delia,

We recently returned from our visit to China as coordinated by you and the China Highights Tour company (Confirmation Number: 130627-DE130316032).

We would like to especially thank and recognize Cathy Kong for providing us with exceptional service as our tour guide in Xian. She spoke English very well, was informative, and made great suggestions to make our stay in Xian most enjoyable.

Thank you again for coordinating our trip to China, and for your professional help during our travels. We had a great time!

Jack and Wan Lan


The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Xian
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 5
Hutong Tour in Xicheng District 5
Tiananmen Square 5
Summer Palace with boat Cruise and the Garden of Virtue and Harmony 5
Temple of Heaven 5
The Mutianyu Great Wall 5
Mutianyu Cable Car(One way) 5
Mutianyu slideway(One way) 5
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube) 5
Restaurant
Courtyard 7 Restaurant(Lunch) 5
Xin Shuang Quan Restaurant(Lunch) 5
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5