Vanessa's Feedback on 15-Day China Tour

Client: Vanessa (Female) Ask Vanessa about her experience Age: 45-60 Nationality: New Zealand
Tour Date: September 26, 2009 - October 10, 2009  
Itinerary: 15 Days Shanghai, Suzhou, Hangzhou, Yellow Mountain Tour

Dear Delia,

In all honesty this is too hard for us listing the most memorable attraction we visited. We asked ourselves about highlights while we were still in Shanghai and there were so many – food, the people, the history. For me the most memorable was I think, Xidi, and the water ox wallowing in the mud – odd but so every day. Yellow mountain was incredible but staying overnight  could be missed.

All the guides were great, as were the drivers, but probably Jenny. Her understanding of the nuances in English was unexpected and made for some good conversations.

The hotels and meals were all different and had pros and cons.  Overall they were what we expected. The only comment would be the last hotel in Shanghai, the construction site next was noisy.

The WOW factor to our tours is the care and organization. We felt special and wanted.

Absolutely. We will recommend our company to your friends or colleagues. It made our trip out of Shanghai easy.  I also liked the way you managed our requirements with a tour.

The toilets were certainly not as bad as we were led to  believe.  I was impressed with the availability of public toilets in Shanghai.  I would remind tourists to take tissues and hand wipes – we did so it wasn’t a problem.  The lunches were amazing but often there was too much food.  For us the local places were the best rather than the more fancy places in Shanghai.  The overnight train was fine but I would suggest that others buy all four berths. The compartment is pretty small.

We both found the people really friendly and helpful even if they didn’t speak English.  China is an amazing and complex country. We will be back.

Happy to be a  previous customer and speak with your potential customers who would like to.

Thanks!

Vanessa

The Real Evaluation for the Destionation(s)

  • Shanghai
  • Suzhou
  • Hangzhou
  • Huangshan
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
Jade Buddha Temple 5
Nanjing Road 3
Shanghai Ocean Aquarium 5
Pujiang Cruise(from South bund to Yangpu Bridge) 5
The Shanghai World Financial Center 5
Be a Shanghainese 5
Restaurant
Home's Restaurant (Set Menu)(Lunch) 5
Hotel
Location 4
Service 3
Room Comfort 4
Breakfast/Meals 4
Cleanliness 5