Sandra's Feedback on 23-Day China Tour
|Client: Sandra Ask Sandra about her/his experience||Age: Unknown||Nationality: Australia|
|Tour Date: October 11, 2012 - November 2, 2012|
|FeedBack Date: November 7, 2012|
|Itinerary: 23 Days Shanghai, Suzhou, Huangshan, Hangzhou, Wuzhen, Beijing, Datong, Taiyuan, Pingyao, Xian, Guilin, Longsheng, Yangshuo, Hong Kong Tour|
I would like to start this email with a huge thank you .....to you and all your tour guides ......
We're do I begin , from our pickup at Shanghai to our departure at Guilin....to our fantastic hotels ....we have not one complaint ....
The service provided by your friendly guides was amazing , the sights you recommended not one disappointed....
Most of the places visited a lot had the WOW FACTOR ...I don't think I could pick the best but for me the highlight was walking the great wall and walking into Pit 1 at the Terracotta Warriors .....I was in awe , but I must admit Yellow Mountain ,Honcun Village, Wuzhen , Suzhou, Hanging Monestary, Yungang Grottoes, Jinci Temple ,Pingyao Ancient City, Li River cruise,Yangshou , to all the temples , to all the gardens not one was a disappointment to us ...
The hotels exceeded my expectations, the courtyard hotels in both Beijing and Pingyao did not disappoint, what an amazing feeling to stay there....the hotel on the mountain was great , was expecting a lot less ....( according to reviews). All other hotels amazing service clean and very comfortable ...thank you for choosing these.
Our guides ... What can I say Chris, Anne, Alvin, David, Tony, Judy, Rita, Jacky, to Ricky .....extraordinary.......what a great bunch of young people that represent your company and your country ...they do you proud .....
Must say that we all thought that both Tony and Ricky are a huge asset to your company ...and both went above and beyond with their help and thoughtfulness.
Both Alex and I would love to say a special thank you for our cake, wine and my rose, Ricky made sure our day was very special ....special thanks to him.....
The Train rides .... What can I say ....after travelling in both Thailand and Vietnam , Chinas overnight trains ...much the same .....an experience ....not a horrible experience but a means to an end ....( nothing China highlights can do about it anyways ).
Flights .... No complaints very typical domestic flying within a country .... Only real problem was our flight o Hong Kong ..delayed ( again nothing China highlights could do ) ...
Again THANKYOU .....was an amazing holiday and enjoyed it all ..
I will be recommending you and your company to any family or friends wishing to visit China ,also will be putting a comment on Tripadvisor .....
Sandi & Alex
The Real Evaluation for the Destionation(s)
|Attitude & Services||5||very good,asset to China Highlights in Beijing|
|Knowledge of Subjects||5||very informative and knew his subjects|
|Command of English||5||excellent,very helpful and went beyond our expectations|
|Flexibility||5||things like the weather, guide arranged alternatives etc.|
|The Forbidden City||5||wow-beautiful building.sheer size spectacular|
|Tiananmen Square||5||spacious square.very interesting|
|Hutong Tour+food market+Nanluo ancient lane||4||interesting.the rickshaw was the highlight|
|The Mutianyu Great Wall(with round way cable car)||5||wow wow wow wonderful greatwall|
|Location||5||central, excellent area|
|Room Comfort||3||adequate can be impossible to make it more edible|