Dayle's Feedback on 9-Day China Tour

Majored in English, working as a tour guide for 8 years makes me love serving for the travel funs. Now as a travel advisor, I could share my experience with the customers and provide you professional suggestions to make a lifetime memorable...

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I was a travel agent for many years and have been in the travel industry my entire career so particularly appreciate this good service!
Client: Ask Dayle about her/his experienceAge: UnknownNationality:United States
Tour Date: November 25, 2010 - December 3, 2010 
FeedBack Date:August 18, 2010
Itinerary: 8 Days Beijing, Xian Tour

Dear Carol

I was a travel agent for many years and have been in the travel industry my entire career so particularly appreciate this good service!

Thank you very much!

Dayle


Dear Supervisor,

I want to compliment Carol on her great service for our trip so far! My friend and I are traveling to Beijing and Xian - tracking code G100812039 - and Carol has been making the arrangements. We got to you via the Internet at the suggestion of Charlie Li with Fly CHina here in the U.S. I work for Amadeus and Fly China is a customer of Amadeus.

In any case, I just wanted to say how helpful Carol has been and tell you how much we appreciate it.

Best regards,

Dayle and Diane


Carol,

The arrangements you made for Diane and I in China were excellent and we want to thank you for all that you did. The drivers and guides were very professional and knowledgeable and we truly enjoyed our time in Beijing and Xian. As I think I might have mentioned before the only part that we would have done differently is eliminate the roast duck restaurant - or more correctly - replace it with a place more to our liking. We are not fond of large, tourist type establishments. We left off some of the shopping stops for the same reason. The guides were very accomodating though and it all worked out well.

I have copied your supervisor so she will know how well you did for us. I will also recommend you and China Highlights to friends considering a trip to China.

Thank you again and very warm regards,

Dayle


Customer Comment & Rating
Travel Advisor
Carol Guan"I was a travel agent for many years and have been in the travel industry my entire career so particularly appreciate this good service!"

The Real Evaluation for the Destionation(s)

  • Beijing
  • Xian
Guide
Attitude & Services5 excellent!
Knowledge of Subjects5
Command of English5
Flexibility5
Local Arrangements5 very helpful
Attractions
The Forbidden City5
Temple of Heaven4
Treasure Houses5
Tiananmen Square5
Summer Palace5
The Mutianyu Great Wall(with round way cable car)5 wow!
Restaurant
Roasted Duck at Fangzhuang(Dinner)4 too touristy!
Xin Shuang Quan Restaurant(Lunch)5
Hotel
Location5
Service5
Room Comfort5
Breakfast/Meals5
Cleanliness5