Marsha's Feedback on 0-Day China Tour

Majored in English, working as a tour guide for 8 years makes me love serving for the travel funs. Now as a travel advisor, I could share my experience with the customers and provide you professional suggestions to make a lifetime memorable...

Question? Get a quick reply from here!

I am so excited to find YOUR COMPANY! I will definitely be planning a trip to China for next year and work hard to make it a GROUP.
Client: Ask Marsha about her/his experienceAge: UnknownNationality:United States
Tour Date: April 11, 2012 - April 10, 2012 
FeedBack Date:March 14, 2012
Itinerary: 12 Days Beijing, Xian, Chongqing, Yangtze, Yichang, Shanghai, Hong Kong Tour

Thank you Carol, for your patience!

You have been WONDERFUL from the very first encounter. The first email.

And don't worry... I have always planned on writing a very nice note about you to your supervisor...for you deserve all my praise and high regards...and you have them!

I am so excited to find YOUR COMPANY!

I will definitely be planning a trip to China for next year and work hard to make it a GROUP.


Dear Ms GONG,

I wanted to take a minute to tell you what a pleasure it's been for me to interact with Carol Guan since the first of January...almost 2 months, now!

We have sent and received over 30 emails working first on a group tour (which failed) and then working on a Private Tour which is already a HUGE success.... Although my clients won't even arrive China until Mid-April. I say - it is already a huge success - because Carol has shown me and my clients what professional, thoughtful, courteous and patient people that China Highlights has on staff.

We are completely impressed! Carol is amazing.

My clients are leaving in a month ...and I will be totally relaxed when they go.....because I know they will be in GREAT HANDS and well cared for... every step of their journey.

I'm eager to tell EVERYONE about CHINA HIGHLIGHTS! Especially my colleagues in Travel! You have great prices, beautiful itineraries and most important...EXCELLENT service.

I plan to start NOW developing plans for a GROUP TOUR to China next year. With CHINA HIGHLIGHTS, of course!

This has been a wonderful experience for me, as an agent, 'meeting' your company, through Carol.

I've NEVER been to China before. I've never sent anyone to China before. But that is about to change! Please give my heartiest THANKS and sincere best wishes to Carol for who she is and for what she's done for us.

I hope I can meet you all when I bring my group next year! We may just need to include GUILIN on our itinerary so we can stop by and say HELLO!


Marsha Gifford