Amy's Feedback on 3-Day China Tour

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Our tour guide, "Allen" was absolutely fabulous! He was so kind to us, looked after mom at all times, and showed us so much of your beautiful country to afford us a lifetime of memories. He was truly a remarkable young man and an exceptional tour guide. We could not have hoped to have had better service
Client: (Female) Ask Amy about her experience Age: 45-60 Nationality: United States
Tour Date: October 6, 2013 - October 8, 2013  
FeedBack Date: November 22, 2013
Itinerary: 3 Days Beijing, Tianjin Tour

Hello Doris!

I am so sorry my reply to your e-mail is a bit delayed. Unfortunately, shortly upon my return to the states I became ill with pneumonia, and was laid up in the hospital for 7 days. I am on the mend now and beginning to feel like my old self!

On behalf of mom and me, I can't thank you enough for helping to arrange such a fabulous excursion in Beijing. Our tour guide, "Allen" was absolutely fabulous! He was so kind to us, looked after mom at all times, and showed us so much of your beautiful country to afford us a lifetime of memories. He was truly a remarkable young man and an exceptional tour guide. We could not have hoped to have had better service; Kevin Allen was so accommodating to all our needs (including Western style restrooms and eating concerns!), and did everything with a smile. He had a great sense of humor and we very much enjoyed his company. (Our driver was very pleasant as well.)

Please give "Allen" my regards. I would like to send him a personal thank you e-mail and attach a few pictures. Can you please send me his e-mail? (I will send you a few pictures as well!)

I am not yet signed up on Amazon as a member, but plan to do so very soon. I will definitely write a review of China Highlights and Kevin Allen--5 stars all the way! I will not be able to recommend you both highly enough.

Hopefully I will return to Asia sometime in the not too distant future, this time with my husband in tow, and will contact you once again to help arrange sightseeing! Hopefully, K. Allen will be available as our tour guide once again! It has been such a pleasure working with you as well, Doris. You have always responded promptly to e-mails, engaged so pleasantly in conversations when I called, picked a perfect tour guide for us, and have helped make this entire experience of exploring Asia great!

Thank You so much again, and I will keep a look out for K. Allen's e-mail address.

Warm Regards,

Amy Long (and mom too!)

The Real Evaluation for the Destionation(s)

  • Beijing
Guide
Attitude & Services 5 an excellent ,wonderful
Knowledge of Subjects 5 and "wow" guide-we
Command of English 5 couldn't have been luckier
Flexibility 5 to have him escort us in
Local Arrangements 5 Beijing
Attractions
The Forbidden City 5 WOW
Tiananmen Square 5 Wonderful
Donghuamen Night Market 5 WOW
Hutong Tour in Dongcheng District 5 WOW
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5 fabulous
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube) 5 great
Summer Palace with the Garden of Virtue and Harmony 5 great
Hotel
Location 5 wow
Service 5 wow
Room Comfort 5 wow
Breakfast/Meals 5 wow
Cleanliness 5 wow