Amy's Feedback on 3-Day China Tour

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Our tour guide, "Allen" was absolutely fabulous! He was so kind to us, looked after mom at all times, and showed us so much of your beautiful country to afford us a lifetime of memories. He was truly a remarkable young man and an exceptional tour guide. We could not have hoped to have had better service
Client: Ask Amy about her/his experience Age: Unknown Nationality: United States
Tour Date: October 6, 2013 - October 8, 2013  
FeedBack Date: November 22, 2013
Itinerary: 3 Days Beijing, Tianjin Tour

Hello Doris!

I am so sorry my reply to your e-mail is a bit delayed. Unfortunately, shortly upon my return to the states I became ill with pneumonia, and was laid up in the hospital for 7 days. I am on the mend now and beginning to feel like my old self!

On behalf of mom and me, I can't thank you enough for helping to arrange such a fabulous excursion in Beijing. Our tour guide, "Allen" was absolutely fabulous! He was so kind to us, looked after mom at all times, and showed us so much of your beautiful country to afford us a lifetime of memories. He was truly a remarkable young man and an exceptional tour guide. We could not have hoped to have had better service; Kevin Allen was so accommodating to all our needs (including Western style restrooms and eating concerns!), and did everything with a smile. He had a great sense of humor and we very much enjoyed his company. (Our driver was very pleasant as well.)

Please give "Allen" my regards. I would like to send him a personal thank you e-mail and attach a few pictures. Can you please send me his e-mail? (I will send you a few pictures as well!)

I am not yet signed up on Amazon as a member, but plan to do so very soon. I will definitely write a review of China Highlights and Kevin Allen--5 stars all the way! I will not be able to recommend you both highly enough.

Hopefully I will return to Asia sometime in the not too distant future, this time with my husband in tow, and will contact you once again to help arrange sightseeing! Hopefully, K. Allen will be available as our tour guide once again! It has been such a pleasure working with you as well, Doris. You have always responded promptly to e-mails, engaged so pleasantly in conversations when I called, picked a perfect tour guide for us, and have helped make this entire experience of exploring Asia great!

Thank You so much again, and I will keep a look out for K. Allen's e-mail address.

Warm Regards,

Amy Long (and mom too!)


Mom and I booked China Highlights prior to cruising aboard RC Voyager of the Seas Exotic Asia Cruise. This is the best thing we ever did! As the cruise leaves from Tianjin and we were to arrive in Beijing, China Highlights offered the perfect way to see Beijing and be escorted directly to the cruise port! We arrived in Beijing 3 days prior to the cruise; our tour guide, Kevin Allen, met us at the airport promptly and whisked us away to a 5 star hotel (as we arrived so early in the morning, after check in, we were off to see the sights!) We saw and did so much in the 3 days we were in Beijing--from the Forbidden City, Tienanmen Square, Summer Palace, Great Wall to the Olympic Stadium, we were on the move! It was truly a wonderful experience. Doris, the agent from China Highlights, that coordinate our stay, was amazing as well. She was so helpful with suggestions of what to see, made allowances for my vegetarian food wishes, was prompt with e-mails, and overall was great! I would very highly recommend using China Highlights. Their service is outstanding!

Visited October 2013


The Real Evaluation for the Destionation(s)

  • Beijing
Guide
Attitude & Services 5 an excellent ,wonderful
Knowledge of Subjects 5 and "wow" guide-we
Command of English 5 couldn't have been luckier
Flexibility 5 to have him escort us in
Local Arrangements 5 Beijing
Attractions
The Forbidden City 5 WOW
Tiananmen Square 5 Wonderful
Donghuamen Night Market 5 WOW
Hutong Tour in Dongcheng District 5 WOW
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5 fabulous
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube) 5 great
Summer Palace with the Garden of Virtue and Harmony 5 great
Hotel
Location 5 wow
Service 5 wow
Room Comfort 5 wow
Breakfast/Meals 5 wow
Cleanliness 5 wow