Ricardo's Feedback on 18-Day China Tour

Because in addition to his great knowledge, his energetic and proactive way of doing things…he always was ready to help, ready to ensure that the entire group was safe and that we had a GREAT time.
Client: Ask Ricardo about her/his experience Age: Unknown Nationality: Mexican
Tour Date: June 30, 2013 - July 17, 2013  
FeedBack Date: July 22, 2013
Itinerary: 18 Days Shanghai, Beijing, Datong, Pingyao, Xian, Lhasa Tour

Dear Robert Hui,

After a great time in a recent trip to China , I want to take the time to say that a highlight during our visit to Beijing was having Jackie as our guide. He did the entire the entire difference to us during our entire stay down there…. Jackie is great ambassador of your team, your culture and Beijing!

Why do I want to congratulate Jackie as a member of your staff? Because in addition to his great knowledge, his energetic and proactive way of doing things…he always was ready to help, ready to ensure that the entire group was safe and that we had a GREAT time. I specially will remember the moment when the group was a little bit tired and” all of a sudden” he started to sing a song for us and the mood of the entire group was joyful!

Jackie: Thank you for all! You are a great ambassador of Beijing….and there is no question - from the moment you warmly welcomed our group - you made the entire difference…. You now are part of our great Chinese memories!

Kind Regards from Mexico,

Dulce María