Ronald's Feedback on 8-Day China Tour
|Client: Ronald||Age: Unknown||Nationality: Hong Kong|
|Tour Date: November 12, 2012 - November 19, 2012|
|FeedBack Date: October 25, 2012|
|Itinerary: 8 Days Hong Kong, Shenzhen, Guilin, Yangshuo, Kunming, Lijiang Tour|
I'd like to commend Leon Long for making our planning experience most enjoyable. We had a few problems with hotel choices and connection times and Leon has been most patient and helpful in resolving them for us.
We had just completed our China Tour and we were very impressed with the overall arrangements. We thought Leon had done a great job to accommodate our preferences (it was also fantastic that we had the chance to meet with him in Guilin). The guides were excellent, particularly Jenny who guided us in Guilin and Yangzhuo. She was most personable and indeed treated us as like friends. Her knowledge of the Guilin and Yangzhuo was very extensive but more importantly and impressively, she was able to anticipate our needs and provided for them. The hotels were quite excellent. The only one we were lukewarm about was the Grand Park Hotel we stayed at in Kunming. Not quite up to the other hotels' standards. We thought the Crown Plaza Hotel in Lijiang was the best. As far as destinations are concerned, they were all very interesting. We were less keen about the Jade Snow Mountain, I suppose it is because we have very similar but prettier mountains in Canada. However, we could at least brag that we had reached a height of over 4,600 meters. As well, we were underwhelmed by the "Impression Liu San Jie" show in Yangzhuo, it is probably due to our vey high expectation for the show. We will definitely use your services again in the future.
Jean and Ron
We finally got home last week and are slowing recovering from our jet-lag.
Just want to send you a note to thank you for a great time in Guilin. We were so impressed with the beautiful scenery in Guilin, Yangshao and all the places you showed us. We visited many places over the past 3 weeks and Guilin / Yangshao were certainly the highlights of our trip. You have made these places so much more memorable to us. You are one of the best tour guides that we have ever had. You are so knowledgeable, personable and we really appreciated how you went out of your way to look after us from morning till night. We will definitely recommend you to our friends. Thank you from the bottom of our hearts.
Attached please find the pictures we took with you. I'd like to take this opportunity to wish you a safe and happy trip to New York. We have never been to New York during Christmas time but I heard it's beautiful. Enjoy and take lots of pictures.
Take care and keep in touch!
Ron and Jean.
The Real Evaluation for the Destionation(s)
|Attitude & Services||5||Jenny went out of her way to make us comfortable|
|Knowledge of Subjects||5||know about everything|
|Command of English||5||her english is excellent|
|Flexibility||5||she totally exceeded our expectation to accommondate our needs|
|Reed Flute Cave||5|
|Elephant Trunk Hill||5|
|Li River Cruise||5|
|Seven Star Park||5||truely enjoyed the walk|