Eleanor's Feedback on 21-Day China Tour

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Client: (Female) Ask Eleanor about her experience Age: 60-75 Nationality: Canada
Tour Date: September 13, 2006 - October 3, 2006  
FeedBack Date: November 24, 2006
Itinerary: 21 Days Beijing,Xi'an,Hong Kong,Singapore,,Singapore,Beijing Tour
Dear Leon: I just wanted to let you know we were very satisfied with the tour arrangements we made through CITS and most appreciative of the efforts of Nancy Wang, our guide in Beijing. She was very pleasant, and was always on time and efficient with any extra arrangements she made for us; e.g., the acrobat show, Peking duck dinner, hutong tour and making sure we were checked in at the ariport for our departure to Xian. We felt totally at home with her and confident in her ability to carry out the arrangements we had made with you. We would be happy to recommend her as a guide to anyone making arrangements with you to tour Beijing. Thank you again for your service in providing us with a tour of the highlights of Beijing and area. Sincerely, Eleanor McDougall

The Real Evaluation for the Destionation(s)

  • Beijing
  • Xian
Guide
Attitude & Services 5 She went out of her way to make arrangement for Hutong tour,acrobatics show & gave us helpful ...read moreinformation about shopping,Peking Duck dinner & made sure we knew what we could do on our own.
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
Forbidden city 5 Nancy took us in the north entance where there were fewer people,It was easier for us to hear about ...read moreeach section.
The Summer Palace 5 Beautiful garden and lake.
The Temple of Heaven 5 Well--explained.
The Sacred Road 5 Well --explained.
Mutianyu Great Wall 5 Didn't have time to visit a town due to lack of time due to construction.
Ming Tombs 5
Xiangshan Park 5
The Tian'anmen Square 5 Nancy stayed with us so we didn't lose our way in the crowds.
Hotel
Location 4 The carpet in the room was very soiled.
Comfort 4
Service 4