Emma's Feedback on 10-Day China Tour

Got a question? Ask us here We will reply you within one working day.

We had a great time and we can't fault the support of China Highlights from pick up at Beijing airport to drop off at Shanghai. The service was excellent and surpassed our expectations. We know we could not have seen nearly as much as we have in the same time without the smooth organisation of your drivers and tour schedule.
Client: Ask Emma about her/his experience Age: Unknown Nationality: United Kingdom
Tour Date: October 16, 2013 - October 25, 2013  
FeedBack Date: October 27, 2013
Itinerary: 10 Days Hong Kong, Beijing, Xian, Shanghai Tour

Hi Christy,

We just wanted to give you some feedback on our trip in addition to the review forms we have completed.

We had a great time and we can't fault the support of China Highlights from pick up at Beijing airport to drop off at Shanghai. The service was excellent and surpassed our expectations. We know we could not have seen nearly as much as we have in the same time without the smooth organisation of your drivers and tour schedule.

We would like to say a special thank you to Ada, Olivia & Patrick for making our stay so stress free and enjoyable.

Ada's English was excellent and her warm character made us feel at ease immediately. Her knowledge of the Forbidden City was excellent and we enjoyed learning about how the emperors lived.

Olivia was equally warm with excellent English again and a very detailed historical knowledge of the Terracotta Warriors. It was clear to see how passionate she is about Xi'an and China itself.

Patrick was a pleasure to spend time with and made us laugh so often! We particularly enjoyed the Water town visit and Patrick's excellent knowledge explaining the photographs in the post office to us. His explanation of the purpose of the formerly private Yu an Garden was also excellent.

Thank you again, we will be recommending you to anyone we know that wants to visit China.

Best Regards,

Emma & Steve

The Real Evaluation for the Destionation(s)

  • Shanghai
  • Xian
Guide
Attitude 5
Service 5
Knowledge of Subjects 5
Communication skills 5
Command of English 4
Flexibility 5
Local Arrangements 5
Attractions
Yuyuan Garden 4
Yuyuan Market 4
Former French Concession Precinct 3 ok,just not an interesting to the part of the tour
Oriental Pearl TV Tower 4
The Bund 4
Nanjing Road 4
Zhujiajiao Cruise (1-Hour) 3 nice,but only 10minutes not 1 hour
Zhujiajiao Ancient Town 5
Restaurant
Old Shanghai Restaurant(Lunch) 5
Langyifang Restaurant(Lunch) 4
Shanghai Caiyuan Hotel (Lunch) 4
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5 i would recommended this hotel and stay here again
Cleanliness 5