Emma's Feedback on 10-Day China Tour

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We had a great time and we can't fault the support of China Highlights from pick up at Beijing airport to drop off at Shanghai. The service was excellent and surpassed our expectations. We know we could not have seen nearly as much as we have in the same time without the smooth organisation of your drivers and tour schedule.
Client: Ask Emma about her/his experienceAge: UnknownNationality:United Kingdom
Tour Date: October 16, 2013 - October 25, 2013 
FeedBack Date:October 27, 2013
Itinerary: 10 Days Hong Kong, Beijing, Xian, Shanghai Tour

Hi Christy,

We just wanted to give you some feedback on our trip in addition to the review forms we have completed.

We had a great time and we can't fault the support of China Highlights from pick up at Beijing airport to drop off at Shanghai. The service was excellent and surpassed our expectations. We know we could not have seen nearly as much as we have in the same time without the smooth organisation of your drivers and tour schedule.

We would like to say a special thank you to Ada, Olivia & Patrick for making our stay so stress free and enjoyable.

Ada's English was excellent and her warm character made us feel at ease immediately. Her knowledge of the Forbidden City was excellent and we enjoyed learning about how the emperors lived.

Olivia was equally warm with excellent English again and a very detailed historical knowledge of the Terracotta Warriors. It was clear to see how passionate she is about Xi'an and China itself.

Patrick was a pleasure to spend time with and made us laugh so often! We particularly enjoyed the Water town visit and Patrick's excellent knowledge explaining the photographs in the post office to us. His explanation of the purpose of the formerly private Yu an Garden was also excellent.

Thank you again, we will be recommending you to anyone we know that wants to visit China.

Best Regards,

Emma & Steve

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Xian
Guide
Attitude5 a pleasure to spend time with enamoured we were chechea in our hotel.
Knowledge of Subjects5 very good,also ,very open to all of your questions about chinese life in general
Command of English5 excellent
Flexibility5 very accommodating ,always checking of we were too tired and arrived later one day at our request.
Local Arrangements5 this being taken care of so well is what has made our stay,ordering food,recommendation evening ...read morerestaurants and making presentations/directions.
Attractions
Lama Temple4
Treasure Houses3.5
The Forbidden City5
Hutong Tour in Xicheng District4
Tiananmen Square5 sige and length of seneens!
Temple of Heaven4
The Mutianyu Great Wall(with round way cable car)4
Summer Palace with boat Cruise and the Garden of Virtue and Harmony3 similar to temple of heaven with gardens,couldn't do boat cruise and nibber such was removed ...read morebecause of the weather only though
Old Beijing Gets Moving2 couldn't see niginal,not asintenasting compared to the rest of the tour
Restaurant
Free As A Bird Restaurant(Lunch)5 different local restaurant by guide choice,easy time
Courtyard 7 Restaurant(Lunch)3 not to our taste as much
Xin Shuang Quan Restaurant(Lunch)4
Free As A Bird Restaurant(Lunch)5
Hotel
Location5 excellent
Service5 not used
Room Comfort5 excellent although a bit warm in room and air conditioning turned off.
Breakfast/Meals5 ok,restaurant not big enough for grests,good choice of dishes-average quality.
Cleanliness5 excellent