Gerald's Feedback on 16-Day China Tour

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I can say it's the best service I ever got from a travel agency/tour operator. I very much appreciated the friendliness, responsiveness and professionalism of Sunny Xie.
Client: Age: Unknown Nationality: Switzerland
Tour Date: April 28, 2012 - May 13, 2012  
FeedBack Date: April 23, 2012
Itinerary: 16 Days Beijing, Xian, Guilin, Yangshuo, Shanghai, Suzhou, Hangzhou Tour
What our customers say on video

Dear Ms. Angela Gong,

I would like to give You my feedback on the services of Your Ms. Sunny Xie.

I can just tell You, that the service I got from Sunny Xie was absolutely outstanding and extraordinary.

She prepared for us a very interesting, complex and complete program for our 16 day China-Trip.

She took full respect of our wishes and needs and responded extremely quickly and it was a real pleasure for me to deal with Sunny Xie.

The tour confirmation letter I got was of excellent quality, detailed, well done and extremely informative.

I can say it's the best service I ever got from a travel agency/tour operator.

I very much appreciated the friendliness, responsiveness and professionalism of Sunny Xie.

Sunny Xie gave us a first class service and I will and have already recommended China Highlights/Sunny Xie to many other people and I am convinced the one or the other will book through Chinahighlights/Sunny Xie.

In short: Sunny Xie can only be top rated.....thank You a lot!

With my best regards,

René


Dear Sunny,

Thanks again for Your really perfect organization of our China-Tour. It was an unforgettable adventure. We saw and lived so much in these 16 days. China is really a phantasmic travel-destination: culture, people, history, unbelievable cities, beautiful landscape and many, many things more.

Without Your talent for organization and flexibility we could never have enjoyed that much our travel.

All our guides made an excellent job und it was very nice to discover together with them Your county.

So thanks a lot again to Franz, Feng, Jasmin, Ying and Mr. Gu.

After our China-Tour I had a lot of things to do that had to wait because of our China-Tour and in addition we have already been again on Summer-Holiday in Kos, Greece.

So my Thank You - Mail comes a bit late to You. Nonetheless, believe me, we appreciated a lot what You did for us. Thousand Thanks.

One thing is clear: the one and only travel-agency for China is Yours. So we will recommend You to anybody interested to travel to China.

Should You ever visit Switzerland, please let us know, that we can invite You to our home.

Our very best regards

René , Isabelle & Cédric


Hello, we are from Switzerland: Isabelle and René; And we booked our tour with China Highlights; We make a 16 days' tour in China, ranging from Beijing to Xian, to Guilin & Yangshuo, then to Suzhou, Hangzhou and back to Shanghai. I can tell you we are really delighted with China Highlights, the flights, the organization, the shows, the restaurants, just about everything was perfectly organized and we have to do absolutely nothing, just lie back and enjoy. And by the way, we were recommended China Highlights by my brother which is on this nice photo tablet. And he said we can really recommend China Highlights; and we can just confirmed he was just absolutely right; And we can tell you if you intend to go to China, to visit China, just choose China Highlights, they are just the best; Thank you, Bye bye.


The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Guilin
  • Suzhou
  • Xian
  • Hangzhou
  • Zhouzhuang
  • Yangshuo
  • Longsheng
Guide
Attitude & Services 5 very polite+friendly
Knowledge of Subjects 5 good knowledge
Command of English 5 excellent
Flexibility 5 extremely flexible
Local Arrangements 5 extremely good network
Attractions
The Forbidden City 5
Treasure Houses 5
Tiananmen Square 5
Hutong Tour in Dongcheng District 5
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5
Summer Palace 5
Beijing Zoo 5
Exterior visit of Beijing Olympic Stadiums(Bird's Nest and Water Cube) 5
Restaurant
Qianmen Quanjude Roast Duck Restaurant(Dinner) 5
Jing Mian Da Wang Restaurant(Di'anmen Branch)(Lunch) 5
Xiao Long Pu Resort(Lunch) 3
Xibei Restaurant(Lunch) 5
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5