PAULO's Feedback on 6-Day China Tour

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Client: (Male) Ask PAULO about his experience Age: 30-45 Nationality: Portugal
Tour Date: June 3, 2007 - June 8, 2007  
FeedBack Date: June 28, 2007
Itinerary: 12 Days Beijing, Xian, Guilin, Shanghai, Suzhou Tour
Hi Sunny, China tripMe and my friend's opinion of our trip to China and about China Highlights service can be summarised into three words: Excellent! Excellent! EXCELLENT! The more we remember our trip the more we reach the conclusion that it is almost impossible to identify something that may have gone wrong or below our expectations. The trip went extremely smoothly and exceeded our more optimistic expectations. We are extremely happy with China Highlights' service. It is difficult to improve on what is already very, very good; We thoroughly enjoyed the majority of our meals. We had the feeling that the local restaurants selected were the top of the range; we had the impression that chinese people go to these restaurants, but they are not the common chinese people. Other restaurants were effectively tourist restaurants (examples: the lunch after the Great Wall, the lunch after the Jade Buddha Temple, the lunch in Suzhou). As I said and I have to insist on this, your service was EXCELLENT. Your country is wonderful and you make an excellent contribution to give the best possible impression of your country and of your people to your customers. We fell in love with China and we are already planning our second trip, which we will book with you, of course! Now, regarding your questions: the best thing about my trip: There were so many good things about this trip: the guides, the cars, the food, the sites, the people, China... I don't know. I think the best thing is the fact that we were treated as friends and not just as customers. This surely contributed to everything going SO WELL! Once again, thank you so much for your help and your work, thanks to the drivers for their competent and safe driving and to Jay, Lee, Rebecca and Jeffray for their company, competence, assistance and friendship! With my best regards Paulo

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Guilin
  • Suzhou
  • Xian
  • Yangshuo
Guide
Attitude & Services 5 What can we say about Jay? She summaries the kinder and friendliner of the Chinese people.We were ...read moretreated as friends,not guest customes.Excellent!
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
The Forbidden City 5
The Summer Palace 5
The Temple of Heaven 5
The Sacred Road 3 Although important to Chinese history,we feel it interest an into own.Maybe should been combined ...read morewith Ming Dynasty.
Mutianyu Great Wall 5 Morte than 5,if possible.
Hutong Tours in Rickshaw 4
Mutianyu Cable Car(round trip) 5
The Tian'anmen Square 5
Hotel
Location 5
Comfort 4
Service 4