Albertine's Feedback on 13-Day China Tour

Client: Albertine (Female) Ask Albertine about her experience	Age: 60-75	Nationality: Belgium
Tour Date: September 15, 2008 - September 27, 2008
Itinerary: 8 Days of Selected Ancient & Modern China Tour A

Dear Mrs. Sunny Xie,
I would like to thank you for the great help your agency gave us to bring us home as quickly as possible.? We arrived in Brussels yesterday evening at 9pm (local time). The funeral ceremonies take place on friday, so we have? time to see the other members of the family and make preparations for friday. We are of course in grief that we have to leave China. We had a wonderfull first week in your country. The program, accomodations, guides: it was all very correct and very good organised. My husband and myself appreciaded very much the help of Norman in Kunming. He was so nice and attentive. It was a great confort in those moments of distress.
Thank you very much!!
Greetings, Marina.

The Real Evaluation for the Destionation(s)

Beijing
Shanghai
Guilin
Xian
Kunming
Lijiang
Dali
Shangri la
Hong Kong
Yangshuo
Longsheng

Guide

Attitude & Services	4
Knowledge of Subjects	4
Command of English	4
Flexibility	5

Attractions

The Forbidden City	4
Temple of Heaven	4
Hutong Tours in Rickshaw	4
The Tian'anmen Square	3
Mutianyu Great Wall(with round way cable car)	4
Summer Palace with boat Cruise & The Garden of Virtue and Harmony	4

Restaurant

Wahaha Restaurant(Set Menu)	3
Shan Shui Jian Yang Jie Zi Restaurant(Longtan Park Branch)	5
Cloisonne Factory Restaurant	3
Roasted duck at Xiushuidian	4

Hotel

Xinhai Jinjiang Hotel
	Location	3
	Comfort	3

Guide

Attitude & Services	5
Knowledge of Subjects	5
Command of English	5
Flexibility	5
Local Arrangements	5

Attractions

Yuyuan Garden	2	Do when there are loss touristsi i.e early morning.
Jade Buddha Temple	4	No comment.
Shanghai Museum	5	Disappointing that Jade museum closed.
The Bund	1	Very tasty and not so interesting except views.

Restaurant

Wanxihe Restaurant(Set Menu)

Hotel

Sofitel Hyland
	Location	4
	Comfort	4
	Service	5

Guide

Attitude & Services	5	Very professional done,good attitude.
Knowledge of Subjects	5
Command of English	4
Flexibility	5	Always to help.
Local Arrangements	5

Attractions

Reed Flute Cave	4	Very interesting many people ,guide moved quickly to help.
Fubo(Whirlpool) Hill	4
Elephant Trunk Hill	4	Well explain by lily,Patient.
Li River Cruise(western lunch included)	5	A good 4 hours nice service and lunch.

Restaurant

McFound Restaurant(Sports Center Branch)(A La Carte)

Enjoyed,guide very helpful.

Hotel

Sheraton Guilin
	Location	5	Easy for the location.
	Comfort	5	Very best.
	Service	4	Good english.

Guide

Attitude & Services	6	An excellent guide truly a complement to China.
Knowledge of Subjects	5	Very passion to explain.
Command of English	5	Explained very well.
Flexibility	5	Nothing was an issue well skill.
Local Arrangements	5

Attractions

Terracotta Warriors	5	Very impressive,good walk,perhaps too many people.
Shaanxi Historical Museum	4	Very busy.
City Wall	5	Room to appreciate all friendlu service.
Big Wild Goose Pagoda	4	Interesting buddha ,history.

Restaurant

Minjianwagang restaurant(A La Carte)	4	Enjoyed local spicy foods .
Da Wan Cheng Hotel(A La Carte)	4	Very roomy ,pleasant service.

Hotel

Hyatt Regency
	Location	5	Nicely posited in centre of town.
	Comfort	5
	Service	5

Guide

Attitude & Services	5	Very seriously his work.
Knowledge of Subjects	5
Command of English	4
Flexibility	5
Local Arrangements	5

Attractions

The Stone Forest	3	Not good.
Sani Minority Villages	1

Hotel

Green Lake Hotel
	Location	4	Cuihu not have a glass of wine,must buy bottle.
	Service	5

Guide

Attitude & Services	4
Attitude & Services	5	Very professional.
Attitude & Services	4	Very friendly.
Knowledge of Subjects	4	Good Knowledgeable.
Knowledge of Subjects	5	Helpful on all subjects.
Knowledge of Subjects	4	Good.
Command of English	4	Good improving.
Command of English	4
Command of English	5	Very easy communication.
Flexibility	5	Helped on last day.
Flexibility	5	Extremely flexible with problem.
Flexibility	4
Local Arrangements	4
Local Arrangements	5

Attractions

The Mural in Baisha Village	3	Appreciated the three lovely in the fresco.
The Black Dragon Pool	3
The Large Cable Car on Jade Dragon Mountain (from Ganhaizi)	5	Very impressive.
Dongba Museum	4	Very beautiful view,unfortunate the noise removes it is charm.
Overlook for The First Bend of the Yangtze	2
Tiger Leaping Gorge	4	Good experience,many tourist.

Hotel

Asia Star Hotel Dali
	Location	4	Very close too old town.
	Location	5
	Location	4	Quiet area.
	Comfort	1	Please see over.
	Comfort	3	See over.
Comfort	4
Service	2
Service	2	See over.
Service	3	A few english.

Attractions

Cruise on Lake Erhai	3	Only did 30 mins,90 mins too love.
Houses of Bai People in Xizhou	2	Have done this several times in his want similar.
Zhoucheng elaborate batik crafts	2
The Ancient City of Dali	3	Very tourist,please see over.

Attractions

Songzanlin Lamasery	4	Thought that a could be better,looked after interesting to see the house around temple.
Visit Tibetan Family	3	Have already visited many,appreciated chinese making.
Lake Bita& Lake Shudu	4	Interesting visiting.

Attractions

Zhuang and Yao Ethnic Tribes Longsheng Terraced Field in Longji area

Very much enjoyed,(traffic were a disight).)