Tracy's Feedback on 13-Day China Tour

Client: Tracy (Female) Ask Tracy about her experience Age: 30-45 Nationality: United States
Tour Date: December 15, 2008 - December 27, 2008  
Itinerary: 13 Days Shanghai, Xian, Beijing, Chengdu, Leshan, Mt.Emei, Guilin, Shenzhen Tour
Hi Sunny.
We were so sorry not to be able to meet you in Guilin, but had a very nice time in your city. The only unfortunate thing was that both Maureen and Michelle became ill for one evening as a result of something they ate on the Li River Cruise. But they were ok the next day, so it didn't last long enough to interfere with our tour. I can't thank you enough for all of your help--both in the planning and throughout our tour. And I am so glad we didn't do the Yangtze River cruise after all because Chengdu was by far our favorite stop! And while all of the guides were good, our guide Michelle in Chengdu was a true highlight for us. As you know, we had a very bad experience at the initial hotel in Xian. After staying in all of the other hotels in each city, I wanted to let you know that, even without the smoke, the Goldentang Hotel was greatly inferior to the others we visited. I recommend that it be dropped from your list. Also, the restaurant where we had lunch the first day in Beijing was the worst restaurant we visited in China. The food was bland and the meat of bad quality. We suggest that you not send people there. Otherwise, everything was great, and we will be sure to recommend China Highlights to everyone we know! Please let me know if you have questions about the items above or any comments on our evaluation forms.
Sincerely,
Tracy

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Guilin
  • Chengdu
  • Xian
  • Leshan
  • Emeishan
Guide
Attitude & Services 5 Very nice!
Knowledge of Subjects 5 Very knowlegeable!
Command of English 5 Excellent!
Flexibility 5 Very flexible.
Local Arrangements 5
Attractions
The Forbidden City 5 Yoshi was very knowledgeable.
Temple of Heaven 5
Sacred Way 5
Changling tomb 5
Hutong Tours in Rickshaw 5 Family visit was wonderful.
The Tian'anmen Square 5
Mutianyu Great Wall(with round way cable car) 5 Yoshi was very patient and wonderful while we took photos.
Restaurant
Roasting Duck at Wangfujin 3 Duck tasted good but we had to ask for history and our table was in a connection from duck ovens. ...read moreAlso, other food was not interesting.
Shan Shui Jian Yang Jie Zi Restaurant(Longtan Park Branch) 4 Yoshi helped us to order our favourite dish.
Xing Shuang Quan Restaurant 5 Wonderful food, lovely atmosphere.
Beijing Ba guo bu yi Restaurant 1 Bland food.
Hotel
Location 5
Comfort 5 Wonderful.
Service 5