Elizabeth's Feedback on 5-Day China Tour
| Client: Elizabeth (Female) | Age: 60-75 | Nationality: United States |
| Tour Date: September 28, 2009 - October 2, 2009 | ||
| Itinerary: 5 Days Shanghai, Chengdu, Xian Tour | ||
Hi Sunny,
Anna in Xi'an. She was very knowledgeable and her English was very good. We also liked our guide at the Panda Research Center very much. The panda keeper experience was incredible.
The hotels and meals were all very satisfactory. Our favorite hotel was the Bell Tower hotel in Xi'an and the best lunch was on Thursday 10/2 after visiting the Terra cotta Warriors.
Also a suggestion-Add a space on your reservation form for personal information, so that your clients can provide their airline frequent flyer program numbers. For instance, all 3 airlines for this trip were members of the Star Alliance group which would accept our Delta FF program number.
It's easy to include FF numbers when the airline reservations are booked, but more difficult to get them added into the record after the fact.
Best regards,
Liz Dodge
The Real Evaluation for the Destionation(s)
- Chengdu
- Xian
| Attitude & Services | 5
|
|
| Knowledge of Subjects | 5
|
|
| Command of English | 5
|
|
| Flexibility | 5
|
|
| Local Arrangements | 5
|
| Wu Hou Temple | 5
|
|
| Du Fu Thatched Cottage | 5
|
|
| Panda Breeding and Research Centre | 5
|
|
| Jinli Old Street | 4
|
| Chenmapo Beancurd Restaurant(Lunch) | 4
|
| Tianfu Sunshine Hotel | ||
| Location | 5
|
|
| Service | 5
|
|
| Room Comfort | 4
|
|
| Breakfast/Meals | 4
|
|
| Cleanliness | 5
|