Arlena's Feedback on 15-Day China Tour

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We started by searching the Internet and we found China Highlights and we are very impressed in working with you to get exactly what we wanted. We were really really picky about what we wanted. On specific days we wanted specific things and they were very very good about getting exactly what we wanted in the order that we wanted. And then when we got here, we’ve been really spoiled by being picked up with the driver and guide and give us water and map and told us exactly what to do. And if we need a memory card or go American food from the super market, they’ve been really good about getting us everything we wanted and drop us off on time, wake-up calls. It’s been wonderful. We really enjoyed it.
Client: Ask Arlena about her/his experience Age: Unknown Nationality: United States
Tour Date: July 17, 2011 - July 31, 2011  
FeedBack Date: July 27, 2011
Itinerary: 15 Days Beijing, Xian, Chengdu, Yichang, Shanghai, Guilin, Yangshuo, Shenzhen, Hong Kong Tour
What our customers say on video

We have come to China and have enjoyed using China Highlights. We have been very impressed with the Great Wall, with Guilin, seeing the rice fields in the mountain. It is definitely an experience of a life time.

We started by searching the Internet and we found China Highlights and we are very impressed in working with you to get exactly what we wanted. We were really really picky about what we wanted. On specific days we wanted specific things and they were very very good about getting exactly what we wanted in the order that we wanted. And then when we got here, we’ve been really spoiled by being picked up with the driver and guide and give us water and map and told us exactly what to do. And if we need a memory card or go American food from the super market, they’ve been really good about getting us everything we wanted and drop us off on time, wake-up calls. It’s been wonderful. We really enjoyed it.

We’ve been spoiled for sure.


Dear Supervisor,

Nora is AWESOME!!! She has been very patient with all of our needs and changes in the itinerary. She is very informative and very prompt in responding!

Thanks you!

Arlena


Customer Comment & Rating
Dependability
"We started by searching the Internet and we found China Highlights and we are very impressed in working with you to get exactly what we wanted. We were really really picky about what we wanted. On specific days we wanted specific things and they were very very good about getting exactly what we wanted in the order that we wanted. And then when we got here, we’ve been really spoiled by being picked up with the driver and guide and give us water and map and told us exactly what to do. And if we need a memory card or go American food from the super market, they’ve been really good about getting us everything we wanted and drop us off on time, wake-up calls. It’s been wonderful. We really enjoyed it. "
Travel Advisor
Nora Ou "Nora is AWESOME!!! She has been very patient with all of our needs and changes in the itinerary. She is very informative and very prompt in responding! "

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
  • Guilin
  • Chengdu
  • Xian
  • Yichang
  • Hong Kong
  • Yangshuo
  • Longsheng
Guide
Attitude & Services 5 friendly , funny and on time
Knowledge of Subjects 5 answered all our question
Command of English 5 taught us some Chinese too!!
Flexibility 5 whatever we wanted
Local Arrangements 5 very helpful to find things we need-stores,post office,etc.
Attractions
The Forbidden City 5
Tiananmen Square 5
Hutong Tour in Dongcheng District 5
Temple of Heaven 5
The Mutianyu Great Wall(with round way cable car) 5
Summer Palace 5
Beijing Olympic Green 5
Restaurant
Beijing Ba guo bu yi Restaurant(Lunch) 5
Xin Shuang Quan Restaurant(Lunch) 5
Jing Mian Da Wang Restaurant(Di'anmen Branch)(Lunch) 5
Hotel
Location 5 2nd floor would be better
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5