Ashley's Feedback on 12-Day China Tour
|Client: Ashley Ask Ashley about her/his experience||Age: Unknown||Nationality: United States|
|Tour Date: October 12, 2012 - October 23, 2012|
|FeedBack Date: November 8, 2012|
|Itinerary: 12 Days Beijing, Xian, Chengdu, Chongqing, Yangtze, Yichang, Shanghai Tour|
We loved our tour! I gave your company a great review on Tripadvisor. We had a wonderful time! Our favorite guide and driver was Christine and Mr. Wong in Beijing! They really took excellent care of my mother. Christine was so nice and very knowledgeable. Another great experience was with Judy in Chongqing. She was great and full of energy!! We wished we could spend more time with her.
All the hotels were nice, we liked the Crowne Plaza Beijing's breakfast the best. The Sofitel hotels had great bathrooms, and the Radisson had the softest bed! The cruise staff was great! We love the Chinese Acrobatic Show in Beijing, and the Foot Massages in Shanghai.
We would recommend your company to our friend.
Thank you so much for arranging this perfect trip for us!
I was really impressed with China Highlights from start to finish. My elderly mother and I booked a 12 day tour with them. Our Customer Service Rep, Nora, did a fantastic job. She arranged our itinerary and answered every question within 24 hours! We had a private tour, which I highly recommend - this includes your very own driver and english speaking guide. The guides meet you at the airport, check you into your hotel (even accompany to your room in order to make sure everything is in order), and check you in for your next flight- not to mention giving you detailed information about the places you visit.
China Highlights gave us a mobile phone with 30 minutes that we used to call family back in the USA. This was a really nice perk. We had a fabulous time in Beijing, Xi'an, Chengdu and Shanghai.
All of our meals were spent at local restaurants - I only saw Westerners at one of the places. The food was delicious and we always had 3 times the amount we could eat. The guides will help you order if you are not sure what to get.
On our Yangtze river cruise, we met a couple who also used China Highlights. Their guides were all male and when we compared them with our female guides- the girls won hands down. I believe they are more outgoing, so it might be a good idea to request female guides.
Our entire trip was seamless. I cannot imagine trying to do all we did on our own! On the cruise ship, there were other people who did NOT use China Highlights, and after talking to us, they were sorry they did not book with China Highlights!
The Real Evaluation for the Destionation(s)
|Attitude & Services||5||christine was always cheerful and took great care fo us|
|Knowledge of Subjects||5||we learned a lot about Chinese history and culture|
|Command of English||5||very good|
|Local Arrangements||5||very happy with her recomendations|
|The Forbidden City||5|
|Boat Ride in Summer Palace||5|
|The Mutianyu Great Wall(with round way cable car)||5||outstanding|
|Temple of Heaven||5|
|Hutong Tour in Dongcheng District||5|
|Jing Mian Da Wang Restaurant (Di'anmen Branch)(Lunch)||5||this was our favorite meal|
|Xin Shuang Quan Restaurant||5|
|Courtyard 7 Restaurant||5|
|Crowne Plaza Beijing|
|Service||5||every person was very helpful and responded quickly to our request|
|Breakfast/Meals||5||wonderful selection,very ippressive|
|Cleanliness||4||Room furniture had some stains,found some hairs on the bed.|