Massimo's Feedback on 8-Day China Tour
At the end of my and my family holiday in China I would like to let you know the high customer experience we have throughout Ms Nora's assistance who has since the very beginning provided all the relevant informations and support before and during our stay.
| Client: Massimo Ask Massimo about her/his experience | Age: Unknown | Nationality: Italy |
| Tour Date: June 16, 2012 - June 23, 2012 | ||
| FeedBack Date: June 25, 2012 | ||
| Itinerary: High Speed Rail Experience with Beijing and Shanghai Essence Tour | ||
Dear Supervisor,
At the end of my and my family holiday in China I would like to let you know the high customer experience we have throughout Ms Nora's assistance who has since the very beginning provided all the relevant informations and support before and during our stay.
Kr
Massimo Boccaccio
The Real Evaluation for the Destionation(s)
- Beijing
- Shanghai
Guide
| Attitude & Services | 5
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| Knowledge of Subjects | 5
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| Command of English | 5
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| Flexibility | 5
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| Local Arrangements | 5
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Attractions
| Summer Palace | 4
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| Temple of Heaven | 4
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| The Mutianyu Great Wall(with round way cable car) | 5
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| The Forbidden City | 5
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| Tiananmen Square | 5
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| Hutong Tour in Dongcheng District | 5
|
Restaurant
| Xin Shuang Quan Restaurant(Lunch) | 5
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| Jing Mian Da Wang Restaurant (Di'anmen Branch)(Lunch) | 5
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Hotel
| Crowne Plaza Beijing | ||
| Location | 5
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| Service | 3
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| Room Comfort | 2
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| Breakfast/Meals | 3
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| Cleanliness | 4
|
