Massimo's Feedback on 8-Day China Tour

I have many beautiful pictures on my wall. They are the places I've been always dreaming to go:The Grand Canyon, Great Barrier Reef, Taj Mahal, Pyramids, Maldives and so on. I look at them everyday and imagine myself there. What about you? ...

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At the end of my and my family holiday in China I would like to let you know the high customer experience we have throughout Ms Nora's assistance who has since the very beginning provided all the relevant informations and support before and during our stay.
Client: Ask Massimo about her/his experience Age: Unknown Nationality: Italy
Tour Date: June 16, 2012 - June 23, 2012  
FeedBack Date: June 25, 2012
Itinerary: High Speed Rail Experience with Beijing and Shanghai Essence Tour

Dear Supervisor,

At the end of my and my family holiday in China I would like to let you know the high customer experience we have throughout Ms Nora's assistance who has since the very beginning provided all the relevant informations and support before and during our stay.

Kr

Massimo Boccaccio

The Real Evaluation for the Destionation(s)

  • Beijing
  • Shanghai
Guide
Attitude & Services 5
Knowledge of Subjects 5
Command of English 5
Flexibility 5
Local Arrangements 5
Attractions
Summer Palace 4
Temple of Heaven 4
The Mutianyu Great Wall(with round way cable car) 5
The Forbidden City 5
Tiananmen Square 5
Hutong Tour in Dongcheng District 5
Restaurant
Xin Shuang Quan Restaurant(Lunch) 5
Jing Mian Da Wang Restaurant (Di'anmen Branch)(Lunch) 5
Hotel
Location 5
Service 3
Room Comfort 2
Breakfast/Meals 3
Cleanliness 4