Patricia's Feedback on 6-Day China Tour

I have many beautiful pictures on my wall. They are the places I've been always dreaming to go:The Grand Canyon, Great Barrier Reef, Taj Mahal, Pyramids, Maldives and so on. I look at them everyday and imagine myself there. What about you? ...

Question? Get a quick reply from here!

This is a short note to express my sincere appreciation for the great service Nora has extended to me in ensuring that all my travel arrangements whilst in China were completed successfully. I do also appreciate the personal service that Nora offered.
Client: Ask Patricia about her/his experience Age: Unknown Nationality: Australia
Tour Date: April 12, 2013 - April 17, 2013  
FeedBack Date: March 11, 2013
Itinerary: 6 Days Chengdu, Yaan Tour

Hello there,

This is a short note to express my sincere appreciation for the great service Nora has extended to me in ensuring that all my travel arrangements whilst in China were completed successfully. I do also appreciate the personal service that Nora offered.

Thank you in advance

Patricia Parker


Hello Nora.

I returned safely from my wonderful 5 days in China last Thursday - the weather was perfect - all arrangements went according to plan.

I completed an evaluation form however I know that you too will be keen to receive feedback.

My driver Mr Cui was just the best - he was courteous, attentive and most particularly navigated the traffic with skill and dexterity. There was not one occasion where I didn't feel 100% safe.

My tour guide Julia was attentive and thoughtful. She ensured all arrangements went off according to the schedule. Please do not take this as a criticism but perhaps in your feedback to her you might suggest that she spent less time talking to her driver in her own language. The long journey - 2 and and 1/2 hours - to Ya'an was filled with constant chatter which after a while I found to be tiring and annoying. Perhaps you could suggest that whilst some talk between herself and the driver is acceptable the constant stream of conversation she kept up with the driver could be reduced considerably for the comfort of all.

The itinerary could have included an alternative to the Sichuan museum rather than old street for those who are not 'shoppers' - old street on a Sunday afternoon in 30 degs of heat to me was of no value and extremely tiring. Julia did however ensure that I saw the museum on the way back from Bifeng as we left there early to make the museum before closing time.

In all it was a memorable 5 days in China and thank you for all you did to make the visit memorable


The Real Evaluation for the Destionation(s)

  • Chengdu
  • Yaan
Guide
Attitude & Services 5
Knowledge of Subjects 3.5
Command of English 3.5
Flexibility 5
Local Arrangements 5
Attractions
Du Fu Thatched Cottage 4
Sanxingdui Museum in Guanghan 5
Jinli Old Street 3
Hotel
Location 5
Service 5
Room Comfort 5
Breakfast/Meals 5
Cleanliness 5
Location 5
Service 4
Room Comfort 4
Cleanliness 3