Laura's Feedback on 9-Day China Tour

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Our guide in Beijing Gloria gave us the WOW factor she went beyond what we expected to make the trip memorable. Gloria was fantastic,she went beyond to make our tour memorable. Gloria even climbed up to the top part of the wall with us ,it was a hard climb but she did it.Her flexibility to cater our needs was excellent.She even organize flowers,cake and restaurant so we could celebrate our 17th wedding anniversary.She was very good to us and the kids. The driver drove safely and very friendly.The van was comfortable and provided us water.
Client: Ask Laura about her/his experience Age: Unknown Nationality: Australia
Tour Date: April 13, 2011 - April 21, 2011  
FeedBack Date: April 24, 2011
Itinerary: 9 Days Beijing, Xian Tour

Dear Candy,

The itinerary was good. We loved the best Great wall,forbidden city and terra-cotta warriors. Our guide in Beijing Gloria gave us the WOW factor she went beyond what we expected to make the trip memorable. Gloria was fantastic,she went beyond to make our tour memorable. Gloria even climbed up to the top part of the wall with us ,it was a hard climb but she did it.Her flexibility to cater our needs was excellent.She even organize flowers,cake and restaurant so we could celebrate our 17th wedding anniversary.She was very good to us and the kids. The driver drove safely and very friendly.The van was comfortable and provided us water.

For hotels, they were good.Sofitel in Xian was my favorite,the service,room,and food was fantastic.The front desk help us get interconnecting rooms,this was great.

We highly recommend China Highlights to our friends who wish to visit China.

Laura

The Real Evaluation for the Destionation(s)

  • Beijing
  • Xian
Guide
Attitude & Services 5 Excellent. went beyond her core of duty. very friendly and looked after us extremely well
Knowledge of Subjects 5 Great knowledge of Chinese history. she provided us additional informotion to make it easier to ...read moreunderstand
Command of English 5
Flexibility 5 Very flexible always accomodate our every needs
Local Arrangements 5 The guide assisted us with getting around Beijing by providing us direction
Attractions
The Forbidden City 5 The guide was very flexible and even took us to the west wing of the palace which wasn't on the ...read moreitinerary
Tiananmen Square 4.5
Hutong Tour in Dongcheng District 5
Changling tomb 5
The Mutianyu Great Wall(with round way cable car) 5 The guide was very flexible and was even prepared to climb up the steep stairs with us ,this made ...read morethe experience amazing and we will never forget it
Beijing Zoo 5
Summer Palace with boat Cruise & the Garden of Virtue and Harmony 4.5
Beijing Olympic Green 5
Temple of Heaven 5
Confucian Mansion 4.5
Restaurant
Beijing Ba guo bu yi Restaurant(Lunch) 5
Xin Shuang Quan Restaurant(Lunch) 5
Xibei Restaurant(Lunch) 5
Roasted Duck at Fangzhuang(Lunch) 5
Hotel
Location 5
Service 4 Slow in serviec at checkin service without a smile
Room Comfort 5
Breakfast/Meals 4 Some food not hot
Cleanliness 5